Konica 920 printing w overlay causes code 72-16...

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  • methogod
    Senior Tech

    Site Contributor
    500+ Posts
    • Dec 2008
    • 915
    #1

    Konica 920 printing w overlay causes code 72-16...

    We have tested everything.... from clutches to rollers....

    When I print normally, it will print fine - I can print 20K without any issue from any tray.

    When I print a mailmerge, using OVERLAYS - it will print a few from 5-100 then code out with a 72-16 code. When we take off the finsiher the codes moves to 32-01 through 32-04

    We have swaped finishers and fusers. Replaced conveyence clutches, LCT clutches, Replaced the registration clucth.

    Our thinking is the printer prints slightly slower when using overlay, i have 3 other 920s printing overlays without issue. Any ideas will help...

    I have all the manangement docs attached, let me know if you need any other information.

    Will paypal $100 for the correct solution - if its ok with forum...
    Attached Files
    Tags: 20s, 920, clutches, code, codes, finsiher, fusers, information, issue, konica, lct, overlay, print, print controller, printer, printing, prints, ratio, registration, replaced, rollers, slower, solution, tray
    • Mr Spock
      Vulcan Inventor of Death

      1,000+ Posts
      • Aug 2006
      • 2064
      #2
      I would check the following between the machines. The firmware versions of the print controller and the image controller. Also do you have the em-701 kit installed?
      And Star Trek was just a tv show...yeah right!

        Comment

        • methogod
          Senior Tech

          Site Contributor
          500+ Posts
          • Dec 2008
          • 915
          #3
          Print controler is maxed out at 512 (1 stick), I dont know if it has the EM-701, where can i check it?

            Comment

            • methogod
              Senior Tech

              Site Contributor
              500+ Posts
              • Dec 2008
              • 915
              #4
              Update: Fixed it for a while

              We swaped HDD1 (which is the copier's HDD) not the print controler and it worked for around 50K clicks, did overlays, 2 page overlays, everything that I needed for.

              Now its back to the same 72-16 code. I really dont get it. Nothing has changed.


              Any advise or what to try next.

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