C4101 error code Bizhub 350

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  • Kenny
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 507

    C4101 error code Bizhub 350

    Hi i have two 350's with this error code can anyone point me in the right dirrection ?
    We were told it might be a power board problem ? so changed that with no diffrence, machine starts up OK then when you try and do a copy the error code comes up

    any help would be greatfully recived

    thanks

    Dave
  • Darren King
    copiertech

    500+ Posts
    • Jul 2007
    • 652

    #2
    C4101 is polygon motor failure. The book says to check connections, change printhead, or change PWB-A
    Hope this helps
    Darren

    Comment

    • Kenny
      Senior Tech

      Site Contributor
      500+ Posts
      • Jun 2009
      • 507

      #3
      We have tryed everything the book says with no joy .... it's driving us nuts !

      Comment

      • rocky246
        Technician

        50+ Posts
        • Feb 2007
        • 91

        #4
        Did you install a Bizhub 350 PH? The 200 and 250 are different than the 350. Just a thought.

        Comment

        • SmellsHot
          Head Tech

          500+ Posts
          • Dec 2009
          • 512

          #5
          Just replaced a 250 PH unit this morning, got that error code when i tried to copy. I had one of the ribbon cables flipped the wrong way. Check that as well if someone was playing around the ribbon cable area.
          Everyone has the right to be stupid. Some people just abuse this privelage more than others

          Comment

          • rocky246
            Technician

            50+ Posts
            • Feb 2007
            • 91

            #6
            How could I forget the ribbon cables! I got them reversed the first time I replaced a PH in a Bizhub 350! Dang I need a vacation!

            Comment

            • Kenny
              Senior Tech

              Site Contributor
              500+ Posts
              • Jun 2009
              • 507

              #7
              STILL BLOODY WONT WORK, tryed all above thanks so far ! still the same code !

              any other sugestions ?

              many thanks

              Comment

              • SmellsHot
                Head Tech

                500+ Posts
                • Dec 2009
                • 512

                #8
                Did you replace the write unit?
                Does the machine come to ready state? and if it does, does the code blow as soon as an original in placed in the df or the start button is pressed?
                Make sure you have 2 ribbon cables and one connector running through back of machine from PH unit. Also make sure you have the correct ph unit installed.

                Here this is straight from Konica ...
                C4101 code at power up.
                Description:
                C4101 code at power up.
                Solution:

                PROBABLE CAUSES:
                1. Failed PWB-A (Mechanical CB).
                Replace the PWB-A board (p/n 4040 0101 03).

                2. No 24V DC at PJ17A, pin 5.
                Replace the 3.15A fuse located on the power supply.

                3. Polygon motor in the Print Head Assembly fails to turn.
                Begin by checking the connections to the Print Head Assembly. Unplug and reseat all connections. If issue continues, replace the Print Head Assembly (p/n 4040-0751-00).

                C-4101 (C4101) at power up.
                Description:
                C-4101 at power up.
                Solution:

                CAUSE: Failed BCRS board.

                SOLUTION: Replace the BCRS (p/n 4551 2033 01 for bizhub 350 and p/n 4551 2034 01 for bizhub 200/250).

                Hope this helps!
                Everyone has the right to be stupid. Some people just abuse this privelage more than others

                Comment

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