problem with dark area in c6500

[gang1110]

when customer print for exp. coated paper 130gr with dark area it's stack in the fuser unit the problem
is i got small gap in margin can i play with the gap or change somthing in the utility ? in heavy paper
like 200 gr it's not happen thanks

[random]

If this is on Fiery try 'toner reduction' setting. It is actually better to run a lighter paper weight.

[gang1110]

it's happen when he use paper lighter the paper stick in the fuser becuse the he print dark background

[ESA]

Sticks to the fuser? Is the client using laser gloss or press gloss? I can't see adjusting fuser pressure as the resolution here. I would try a different brand of paper same wieght, as well I would try different weight settings to see if paper passes at any speed. Last note make sure you run a few blank sheet between jams to clean excess toner.

[gang1110]

thanks for the information i will try

[sbillis]

what paper size? If is A4 try A4S (=A4R=A4 rotated 90 degree)

try toner reduction or toner exposure.

You can see also is black is made from CMYK or from pure black. Preffered to made on your file from K only.

Nothing else can help you.

Final solution heavier paper.

[gang1110]

he use A3 gloss paper i think it's short fiber mybe this is the problem . what is the best way to check if it is short or long fiber in heavy/light paper ?

[Herrmann]

Fold the paper in half. The
paper will crease easily with the grain. If you fold
against the grain you get a jagged edge.