Just an FYI...we had a C652 that a user inadvertently pulled the RU connector while it was powered up. After this the MFP would come up to the splash screen, generate a C-D272, and power itself off and this would repeat until main power was shut off. Trouble reset was the same, Trouble reset would display, but then MFP would reset itself again. Tried f/w reload, PRCB, and power supply with no help. We had to drop MFP back to ver 26 just to get into service mode where we could now re-install hdd and then go back to ver 90. Hope this info will save someone from pulling out their hair. Emujo
-
If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals. -
-
Re: C652 power cycling
Awe shucks....that made my day...EmujoIf you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.Comment
-
Re: C652 power cycling
Thanks for sharing that info, emujo!I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?Comment
-
Re: C652 power cycling
Many thanks for this solution.
Even the KM Hotline in Germany did not know this.
We just use it for a bizhub C552 and tried it with FW 59 but it continuously startet with reboot.
Now it works fine !Comment
Comment