920 2nd side crappy transfer

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  • BigBob
    Technician
    • Apr 2010
    • 12

    [CQ] 920 2nd side crappy transfer

    920, just shy of 6 million, new dv unit, dv, sep corona. Getting crappy txer on 2nd side, have followed all the bulletins, suggestions, bad advice, good advice, etc. Anybody got any ideas? Copies look wonderful when doing average (5-8%) coverage, but having a hard time reproducing halftones. Initially cleaned, then replaced drum sensors, new drum, just had a pm. Problem has been ongoing but have been able to work around it by having customer up density in service mode via dip switches when they do run a high coverage job, but even that's not working anymore.
  • kon
    Technician

    50+ Posts
    • Jan 2010
    • 55

    #2
    write unit will make a big difference as they go bad check your ld1 and 2 settings to verify

    Comment

    • otomatic
      Technician
      • Jun 2009
      • 26

      #3
      Re: 920 2nd side crappy transfer

      we are having the same problem with our 920 at two mil
      all kitted, new dev and drum but nothing has changed
      test print 12 8'5 by 11 bond two sided
      solid squares look great but the midtone screens are blotchy
      the lead edge of the sheet is fine and most of side one is ok
      side two is worse and gets worse toward the tail of the sheet
      also the back half of the sheet is slightly more blotchy than the front half
      and it sure seems odd that it gets worse from one end of the sheet to the other

      I've tinkered with the transfer/separation volts and can get it look better but it still isn't right

      does anyone know a good step by step method to fine tune all the volts?

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22744

        #4
        Re: 920 2nd side crappy transfer

        The way it was told to me, it's not a good idea to over-ride potential control. The only constructive suggestion is to make sure transfer assist is On and functioning. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • methogod
          Senior Tech

          Site Contributor
          500+ Posts
          • Dec 2008
          • 915

          #5
          Re: 920 2nd side crappy transfer (LD HELP and EXPLAINED)

          I would replace your 2 plastic recyling gears, it may not be time but at 4m, they get iffy, we change them often that screws up some major stuff... after that...

          i would adjust LD 1 and 2 do to wearing / weaking laser unit. Then test test test...


          if your clients are running different jobs all the time and not in the 5-10% coverage you need the INSTALL THE RECYCLING COLLECTION KIT OR YOU MAY HAVE ISSUES ALL THE TIME...


          as machines get older the lasers get weaker, so you have to tuner them up (which is down), 255 is low, 1 is high, new machines start at 200-220 ish..

          Now just to confuse you even more, sometimes the LD settings can get wonky, I know right, but its the word that describes it. I have seen some settings that don't make any sense, and this is over a good test period, not just a service call. Some unexplainable sh*t. The issues that i have seen are usual LD settings that are "too light" for the low number, even with a machine with 18 MILLION clicks, the LD is not much lower then 180. But i had an issue where i was playing around in the 100's to get it to darken on both sided. Knew it was off. But didnt hit me right away.

          Finally thought it over and did a SYSTEM DATA RECALL (INSTALL POINT). you have to run all your adjustments again, but it did save me a hell of a head ache.


          LD 1 and LD 2 are laser beams 1 and 2,,,, the number is the strength... Number should be very close together or you may have some other issues.






          These machines i think are better then 1050's because they dont get beat up from over running themselves. If you run alot of the same %, you are in the sweet spot, as long as you dont expect C6501 quality blacks.

          That wont clear even with firmware, you need to do a DATA RECALL back to norm (install) if you mess up the LD1/2 too much or you cant get it to make sense...

          NEW BOX FROM FACTORY - 220 ( i think)
          MOST DATA RECALLS - 220 - 210 ( MACHINE DEPENDENT)
          RANGE- 255- 0
          (SCALE IS REVERSED AS YOU MAY THINK)
          100% IS 0, 0% IS 255)

          this is not from a book, but my 120GB HD in my head, some info may be wrong please check before teaching others...

          Comment

          • otomatic
            Technician
            • Jun 2009
            • 26

            #6
            Re: 920 2nd side crappy transfer

            Originally posted by blackcat4866
            The way it was told to me, it's not a good idea to over-ride potential control. The only constructive suggestion is to make sure transfer assist is On and functioning. =^..^=
            I've recalled all the standard data
            I've searched the manual and don't see any transfer assist to set
            I did a test print 9 and side one is ok but has some dark banding but not bad
            side two has more noticeable banding and random blotches

            Comment

            • methogod
              Senior Tech

              Site Contributor
              500+ Posts
              • Dec 2008
              • 915

              #7
              Re: 920 2nd side crappy transfer

              by chance do they have the paper settings right?

              put some 20#copy paper in, staples red or blue, and test it.


              Also you may need to verify the solenoid that opens the fuser plate for thicker stock is functioning.

              there is a way to test paper settings see attached...EngIN_920_Process.pdf

              Comment

              • Chameleon
                Trusted Tech

                100+ Posts
                • Nov 2011
                • 200

                #8
                Re: 920 2nd side crappy transfer

                We were just fighting the same issue when we had a 950 hit 2 mil. Replacing the HV unit for the transfer fix'd it. There was a way to check the output for that HV unit in service mode and it actually was showing values out of range.
                The chance that higher life forms might have emerged in this way is comparable to the chance that a tornado sweeping through a junkyard might assemble a Boeing 747 from the materials therein. -Fred Hoyle

                Comment

                • otomatic
                  Technician
                  • Jun 2009
                  • 26

                  #9
                  Re: 920 2nd side crappy transfer

                  Originally posted by methogod
                  by chance do they have the paper settings right?

                  put some 20#copy paper in, staples red or blue, and test it.


                  Also you may need to verify the solenoid that opens the fuser plate for thicker stock is functioning.

                  there is a way to test paper settings see attached...[ATTACH]19012[/ATTACH]
                  thanks for the troubleshooting guide
                  I did get better results setting all the trays to recycled paper but still getting a lot of banding on side two
                  the bands are generally darker and sometimes have a pattern 1/2" apart

                  Comment

                  • methogod
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Dec 2008
                    • 915

                    #10
                    Re: 920 2nd side crappy transfer

                    can you take a photo...

                    which pay main scan or sub?

                    to this day the worst i have seen with 20# paper is a hard jam into the cleaner unit, if its sticking to the drum something is really wrong. Would look to high voltage unit 1/2, whichever is up to, not that one below.

                    also i would investigate there electrical wiring. maybe there electrician ghetto rigged it. if you have 2 950s on that should be on dedicated 20amp circuits running a 1 30 or 40amp it will work just fine until you start having these weird electrical issues.

                    Found this out at a client, who was running 2 C650s on what they claimed was 2 dedicated 15amp lines, after a few too many boards for no reason, we told them one was down and disconnected it for a week, and like clockwork the other machine was working fine, so we called out electrician, couldn't believe what they did..

                    Comment

                    • otomatic
                      Technician
                      • Jun 2009
                      • 26

                      #11
                      Re: 920 2nd side crappy transfer

                      sorry for not getting back to this sooner but here is what I have now

                      the banding was just an old and bumpy lower transfer roller
                      I was able to work around the transfer issues with lowering the transfer volts in the user paper setting

                      the other day I took a really close look at the transfer/sep assm and noticed the paper guide part of it with the thin little rollers in it didn't look straight so I adjusted the three screws to get it all straight and presto it's working fine with normal paper settings...not sure what the proper way to set it is since the manual says not to turn those screws but it seems to very slightly change the angle of the guide

                      Comment

                      • CompyTech
                        Super Tech

                        500+ Posts
                        • Feb 2011
                        • 706

                        #12
                        Re: 920 2nd side crappy transfer

                        I had a similar problem like the OP stated a while back. Turns out there's a sensor pwb and another on the end above the drum unit. Changed them out, problem was solved..

                        Comment

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