Fiery X3eTY2 65C-KM (IC-408) System Software Installer DVD Needed

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  • emujo2
    Service Manager

    1,000+ Posts
    • Mar 2017
    • 1580

    #61
    Re: Fiery X3eTY2 65C-KM (IC-408) System Software Installer DVD Needed

    The C5500 was end of life 03/2016, the IC 408 went EOL 09/2018..KM has removed all traces of these from the website as of 12/2022. Unfortunately, unless you are lucky enough to reach someone who already has the ISO or disks, you are out of luck. This can no longer be downloaded from the KM site. E

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    • Toxic
      Senior Tech

      500+ Posts
      • Dec 2009
      • 694

      #62
      Re: Fiery X3eTY2 65C-KM (IC-408) System Software Installer DVD Needed

      I will send you iso file v2 for IC-408 because you contribute to this site.
      Send me your mail in PM.

      Comment

      • purple
        Technician

        Site Contributor
        • Mar 2023
        • 12

        #63
        Re: Fiery X3eTY2 65C-KM (IC-408) System Software Installer DVD Needed

        Big thanks to Toxic, who gave me files. I managed to reinstall Fiery. The controller is active now, but guess what - new problem occurred. When I try to print something I see a message - "the printer is in an error state".

        It doesn't recognize the finisher and asks me to "Load A4, color specific, 81-105 gsm paper in any valid tray" which I guess this is the default paper settings.

        Maybe I need to reinstall the drivers, which I don't have. 😔

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        • Toxic
          Senior Tech

          500+ Posts
          • Dec 2009
          • 694

          #64
          Re: Fiery X3eTY2 65C-KM (IC-408) System Software Installer DVD Needed

          It asks for paper because default settings is to print configuration report at startup , i always deactivate this in fiery settings.
          You mean driver for PC?
          What driver version you have now and what OS is on the PC?

          Comment

          • purple
            Technician

            Site Contributor
            • Mar 2023
            • 12

            #65
            Re: Fiery X3eTY2 65C-KM (IC-408) System Software Installer DVD Needed

            Originally posted by Toxic
            It asks for paper because default settings is to print configuration report at startup , i always deactivate this in fiery settings.
            You mean driver for PC?
            What driver version you have now and what OS is on the PC?
            Hi, I actually have 2 printers with similar issues.

            Now I am working on 6500.

            I think it is with efi 3.0 driver installed.

            When I try to print something from pdf it asks me to "Load A4, color specific, 81-105 gsm paper in any valid tray". I do it and fix the settings, but it still doesn't print.

            Comment

            • purple
              Technician

              Site Contributor
              • Mar 2023
              • 12

              #66
              Re: Fiery X3eTY2 65C-KM (IC-408) System Software Installer DVD Needed

              Sorry, the printer is actually OCE C665

              My other printer is KM C5500. I need to fix at least one, because my clients are waiting.

              Comment

              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5737

                #67
                Re: Fiery X3eTY2 65C-KM (IC-408) System Software Installer DVD Needed

                open command workstation, go to fiery setup and set default paper to plain and turn off start page.
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

                Comment

                • purple
                  Technician

                  Site Contributor
                  • Mar 2023
                  • 12

                  #68
                  Re: Fiery X3eTY2 65C-KM (IC-408) System Software Installer DVD Needed

                  Sincere thanks to all. 🙏 One machine is already working. I need to replace the fuser belt and start the other one as well.


                  It wouldn't start because I had to add it to Command Workstation after the new install.


                  I have not dealt with such machines until now. I only have knowledge of roll to roll machines. I had no idea that my machines had to be configured through Command Workstation.


                  If I can help anyone, I will be glad if you write to me. Good luck! 🍀

                  Comment

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