Have you checked that the Cyan 1st Transfer roller has not fallen out of its holder in the Transfer Belt?
Also you could try to Panic stop the machine to see any image has been formed on the drum. Start with the simple stuff and work your way back.
not recognize the cyan in C-6500 please Emergency!!!
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we check already those connoctors in the right side were is the image board and hdd its okLeave a comment:
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Check for anything blocking the laser path (and if the laser isn't somehow misalligned). Also check the cyan drum ground - without ground, the drum is prone to make blank copies.Leave a comment:
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When you say you print in test mode, you're refering the engine test mode and not the controller, correct?Leave a comment:
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not recognize the cyan in C-6500 please Emergency!!!
the machince not recognize only the cyan we change image board, control board we discoonect hdd
we change the laser and replace the image unit+dv unit nothing change when we print in test mode cyan we get white blankt if anybody have a solution?
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