bizhub pro c6500 c-4724, c-4723 c-4725 c-4722 codes

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  • OKcopyguy
    • May 2025

    #1

    [Error Code] bizhub pro c6500 c-4724, c-4723 c-4725 c-4722 codes

    Started out with c-4716 code. Moved suspect laser but the problem did not move. Tried different Image Control board, Printer Control Board and interface board. No help. After putting everything back together we started getting random c-47xx codes immediatly after copier starts warmup. Can't seem to get any of the polygon motors to run in I/O mode.
  • jma676
    Expert Tech
    250+ Posts
    • Mar 2009
    • 324

    #2
    tries to read the field manual, the troubleshooting item.

    I'm going, maybe now is Stirton.M or Horse, they like to spend hours here talking.

    See Later.

    Good Luck.

    Comment

    • jma676
      Expert Tech
      250+ Posts
      • Mar 2009
      • 324

      #3
      -------------------------OK Five Munite.----------------------------------

      Konica Minolta Bizhub Pro C6500 SC -4722/4723/4724/4725.


      Cause:
      Connection Abnormality Between Index Board/Y,/M,/C,/K (INDEXB/Y,/M,/C,/K) or the laser Drive Board Y,/M,/C,/K (LASDB/Y,/M,/C,/K) and the image process Board (IPB)

      Relevant Parts:
      Image Prossesing (IPB), Write Unit /Y/C/M/K.
      ------------------------------------------------------------------------------
      Tal Parece que algo quedo mal conectado Pay, trata de revisar que carajo quedo desconectado.

      Comment

      • Stirton.M
        All things Konica Minolta

        1,000+ Posts
        • Oct 2009
        • 1804

        #4
        According to the TSB/TAD

        the only code found there was the 4725

        CAUSE: DCPS 1 has failed.
        SOLUTION: Replace DCPS 1 (p\n A03UM40201).
        "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
        ---Groucho Marx


        Please do not PM me for questions related to Konica Minolta hardware.
        I will not answer requests or questions there.
        Please ask in the KM forum for the benefit of others to see the question and give their input.

        Comment

        • RAI
          Technician

          Site Contributor
          • Feb 2014
          • 44

          #5
          Re: bizhub pro c6500 c-4724, c-4723 c-4725 c-4722 codes

          You have to love general error codes. But you are quite correct Stirton. Looking at the source power is the answer.

          I know this thread is old but still relevant.

          Originally posted by Stirton.M
          According to the TSB/TAD

          the only code found there was the 4725

          CAUSE: DCPS 1 has failed.
          SOLUTION: Replace DCPS 1 (p\n A03UM40201).

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5737

            #6
            Re: bizhub pro c6500 c-4724, c-4723 c-4725 c-4722 codes

            He probably figured that out 12 years ago when he posted
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

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