moving creo from one c500 to another one

[jzheld]

I need to move the creo from dead c500 to another one, they are a little bit different configuration, si there a way to set up creo, because for example on the new one there is no extra tray, but there is a finisher and it's never been used with the creo before. will appreciate any help.

[HORSE]

Just connect the Creo and then go into IC301 Preferences and select the type of Finisher.

[jzheld]

didn't help, just keep flashing establishing conection

[jzheld]

correction, theres was no option to select the finisher

[Albonline]

I need to move the creo from dead c500 to another one, they are a little bit different configuration, si there a way to set up creo, because for example on the new one there is no extra tray, but there is a finisher and it's never been used with the creo before. will appreciate any help.

was there an ic 405 on the target c500?

[jzheld]

yes

[Albonline]

yes

try changeing dip switch 2-0 to 0

[jzheld]

try changeing dip switch 2-0 to 0

it was 0, tried to changed it to 1 it gave me HDD error message

[Albonline]

it was 0, tried to changed it to 1 it gave me HDD error message

sorry gave you the wrong switch should be 2-1 =0

[jzheld]

sorry gave you the wrong switch should be 2-1 =0

didn't help still saying establishing connection

[Albonline]

it sounds as if the cable or the vid board on the copier. did the creo work on the other c500?, are these both konica brand units?

[jzheld]

it worked fine on the old one, the new one is ikon c500.

[Stirton.M]

It may be that difference alone, Ikon and KM do share many similarities in firmware and electronics, but there are some subtle differences that are not always readily apparent.

[jzheld]

But it should work anyway, creo is desined to work with a lot of machines, including ikon

[Stirton.M]

No, that is not what I mean.

The Ikon and the KM C500s may look similar in many ways, but the firmware and some hardware is proprietary to each machine. In other words, they are not the same machines in spite of sharing some similar hardware. There is also a strong possibility that the VIF itself may be incompatible based on firmware.