cn3102e fiery controller detail not shown

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  • siraj
    • Jul 2025
    #1

    [Dead] cn3102e fiery controller detail not shown

    my Fiery CN3102e is not working.
    only i see is that CPU fan is fine and Chassis fan and Power LED also.
    tell me what to do.
    one thing CPU is not getting warm when turning power ON. its temp is normal as its not working.
    what could be the problem? does anyone had that problem.
    the rest of the machine is fine Except Fiery Controller.
    i've check the RAM, cables everything for basic troubleshooting.
    please Help
    Tags: 310, act, cases, cn3102e fiery, controller, fiery, google, officially, power, relative, roller, shown, warm
    • JSC
      Gimp

      500+ Posts
      • Dec 2006
      • 618
      #2
      Sounds like the hard drive has gone down, Its quite a common fault with these old boys, if it has you will have to reload the system software as well.
      The gene pool could use a little chlorine.

        Comment

        • jonhiker
          Senior Tech

          500+ Posts
          • Apr 2010
          • 661
          #3
          hdd x2. even though the fans are turning on., something on the motherboard may have gone bad

            Comment

            • siraj
              #4
              Originally posted by jonhiker
              hdd x2. even though the fans are turning on., something on the motherboard may have gone bad
              if the HDD is ok, can i buy only the board seprately?

                Comment

                • siraj
                  #5
                  Originally posted by JSC
                  Sounds like the hard drive has gone down, Its quite a common fault with these old boys, if it has you will have to reload the system software as well.
                  well i removed the drive and checked it with disk management software it shows Ext2 format of the drive. it has many partitions, they report NO ERROR. suppose its faulty...and i buy new HDD, do i have to make the partition before or the installation of system software will do it? the partitioning is not mentioned in Installation guide.

                  where could i find the System Software CD?
                  i know the steps to install it.

                  any 3.5'' HDD could be installed? i mean IDE
                  Last edited by Guest; 09-27-2010, 10:47 AM. Reason: corretion

                    Comment

                    • Stirton.M
                      All things Konica Minolta

                      1,000+ Posts
                      • Oct 2009
                      • 1804
                      #6
                      Odds are high that the fiery software has been corrupted. It is very common on these machines. In some cases, simply doing a server clear command through the interface is enough to fix problems, though you are forced to reconfigure the settings, but relative to the other option of reinstalling system code, it is painless.

                      this link I found in google should help you out a little...it is the service manual, it will at least steer you in the right direction....

                      Page not found – Feedroller.com
                      http://www.feedroller.com/Store/Service%20Manual/3102Service_Guide.pdf


                      However, to obtain system code, if you need it, you will have to contact your nearest KM service rep...or contact Konica Minolta service online for further assistance in fixing this problem, though truth be told, you will have fun...since the machine is no longer supported officially by KM. Few here will provide the code online...
                      "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
                      ---Groucho Marx


                      Please do not PM me for questions related to Konica Minolta hardware.
                      I will not answer requests or questions there.
                      Please ask in the KM forum for the benefit of others to see the question and give their input.

                        Comment

                        • siraj
                          #7
                          just want to THANK YOU to all of you guys for helping me.
                          i appriciate that, Thanks.

                          my problem still persist, anyway, iwas losing my customers so i bought a another Fiery Controller for 15,000 PKR. its just fine, used but ok to keep my workflow on.
                          i couldn't find KM rep. here who can fix it, actually there is no KM rep. here. we have people who just set complete Fiery system up. no internal Fiery's services

                            Comment

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