Bizhub c350 registration issues

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  • molsonreddog
    Technician
    • Oct 2010
    • 11

    #1

    [CQ] Bizhub c350 registration issues

    Any input from your techs on this?
    C350 8 1/2 x 11 is ok but from 11 to 17 color reg goes crazy. Tried cleaning all sensors and firmware update.
    I saw this once before on another machine and firmware fixed problem, but not this time.
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  • molsonreddog
    Technician
    • Oct 2010
    • 11

    #2
    Is everyone stumped by this one?

    Comment

    • mo0651
      Service Manager

      1,000+ Posts
      • Apr 2009
      • 1054

      #3
      What is the life counters of the IU's and transfer belt? Have you run any registraion correction? Is there any damage on transfer belt?

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      • BIG PAPA
        Da Boss

        100+ Posts
        • Jan 2010
        • 234

        #4
        Have you reset the machine and gone back thru running adjustments? 8.5X11 is ok? Have you adj fuser speed at all? Longer size paper might have a speed issue between reg and fuser? But yes what are the life counters at? Has anything been replaced, before or after prob started?
        sigpic

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        • molsonreddog
          Technician
          • Oct 2010
          • 11

          #5
          Machine only has 57k on it. Life counters are good on all. tried reg and fuser speed adj. with no success. FD zoom will adjust on a testpage, but doesn't affect the prints with color.

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          • BIG PAPA
            Da Boss

            100+ Posts
            • Jan 2010
            • 234

            #6
            Are you getting any P codes? Wont stop machine but will appear under the oil can. IDC sensor errors and the like. regardless of counts, if adjustments wont work would lean toward replacing belt. Do the motors slow down during process?
            sigpic

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            • molsonreddog
              Technician
              • Oct 2010
              • 11

              #7
              No P codes listed. machine had standard controller. I added a fiery for the customer then a couple days later they called about this issue.Thinking about bringing back to shop and testing next to working machine but that looks bad to customer.

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              • ck1
                Trusted Tech

                250+ Posts
                • Apr 2008
                • 485

                #8
                did you check the led unit pin ( both side ) loose.... ?

                Comment

                • RRodgers
                  Service Manager

                  1,000+ Posts
                  • Jun 2009
                  • 1947

                  #9
                  Originally posted by molsonreddog
                  Any input from your techs on this?
                  C350 8 1/2 x 11 is ok but from 11 to 17 color reg goes crazy. Tried cleaning all sensors and firmware update.
                  I saw this once before on another machine and firmware fixed problem, but not this time.
                  I see that problem here and there on C350's. The fix for it is to play with the fuser line speed. (in tech mode) That should fix it.
                  Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                  Comment

                  • Copier Doc
                    Technician
                    • Mar 2010
                    • 49

                    #10
                    I agree with RRodgers, im not an expert on Bizhubs but have had similiar issues on C350 & adj fuser line speed did sort it in then end. Good luck

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