C203 "Service cannot be performed while there is an active job"

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  • Seadadmin
    • Jun 2025

    #1

    [Misc] C203 "Service cannot be performed while there is an active job"

    Hello,
    I am the IT admin for a small firm with one C203 .
    I am attempting to edit the SMB list but keep receiving the error that there is an active job, I have checked job history etc and there is nothing active. Is there a way to reset the machine to clear this out?

    thank you!
  • JStan54

    #2
    You might try turning the machine off, and then back on again. Use the main power switch which visible when the front door is open. The switch on the ope panel just puts it into standby.

    Comment

    • Seadadmin

      #3
      Originally posted by JStan54
      You might try turning the machine off, and then back on again. Use the main power switch which visible when the front door is open. The switch on the ope panel just puts it into standby.
      thanks Ill give that a try

      Comment

      • emujo
        Field Supervisor

        2,500+ Posts
        • Jun 2009
        • 3009

        #4
        Check for jobs that want the bypass tray as a paper source, or secure print jobs, if fax is installed, check for recieved in memory but not printed yet. If you still find nothing, try a different browser, Mozilla seems to be a little more stable. Emujo
        If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

        Comment

        • pstoric83
          Technician
          • Mar 2020
          • 34

          #5
          Re: C203 "Service cannot be performed while there is an active job"

          Originally posted by emujo
          Check for jobs that want the bypass tray as a paper source, or secure print jobs, if fax is installed, check for recieved in memory but not printed yet. If you still find nothing, try a different browser, Mozilla seems to be a little more stable. Emujo
          Using Firefox did the trick! Thanks.

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5804

            #6
            Re: C203 "Service cannot be performed while there is an active job"

            Mozilla FTW!!
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7980

              #7
              Re: C203 "Service cannot be performed while there is an active job"

              ITs seems to tend to one browser. Chrome is also working fine for me.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • pstoric83
                Technician
                • Mar 2020
                • 34

                #8
                Re: C203 "Service cannot be performed while there is an active job"

                Originally posted by tsbservice
                ITs seems to tend to one browser. Chrome is also working fine for me.
                Chrome was the browser that was giving me the error for about an hour when I was trying to add someone to the address book. Flipped to Firefox and worked the first time.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7980

                  #9
                  Re: C203 "Service cannot be performed while there is an active job"

                  Originally posted by pstoric83
                  Chrome was the browser that was giving me the error for about an hour when I was trying to add someone to the address book. Flipped to Firefox and worked the first time.
                  Okay if one browser seems to not doing the job with older models I always tried different one, not a big deal.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • femaster
                    Service Manager

                    1,000+ Posts
                    • May 2011
                    • 1482

                    #10
                    Re: C203 "Service cannot be performed while there is an active job"

                    Damn, dug up an almost 10 year old thread...
                    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                    Comment

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