Error code C2557

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  • zaini

    #16
    Re: Error code C2557

    Originally posted by kenny@kmfs.co.za
    this code means K TCR sensor error (toner carrier ratio), so the imm.unit has reached its end or the toner is not enough , meaning the ratio between toner and carrier or developer in the imm. unit is not in spec . if toner is stil enough then change imm.unit . you can add toner in service mode and see what it does.
    check your solenoid

    Comment

    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3349

      #17
      Re: Error code C2557

      check your solenoid
      wow....

      Hans
      “ Sent from my Intel 80286 using MS-DOS 2.0
      https://www.copytechnet.com/images/smilies/biggrin.png

      Comment

      • Copier Addict
        Aging Tech

        Site Contributor
        10,000+ Posts
        • Jul 2013
        • 14379

        #18
        Re: Error code C2557

        Originally posted by Hansoon
        wow....

        Hans
        So what if it's almost three years late. It is some good advice. Everyone should check their solenoids once in a while. lol

        Comment

        • Hansoon
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Sep 2007
          • 3349

          #19
          Re: Error code C2557

          .

          *Going speedy to have an urgent look at his solenoid*


          Hans
          “ Sent from my Intel 80286 using MS-DOS 2.0
          https://www.copytechnet.com/images/smilies/biggrin.png

          Comment

          • rahadyan himura
            Technician
            • Jun 2012
            • 21

            #20
            Re: Error code C2557

            actually, error code c2557 is ATDC sensor failure, this error code appear coz your drum, developer lifespan is over, over toner, or electrical parts is damage.
            if your drum or developer lifespan not yet over, just do adjustment to ATDC gain,
            press utility/counter, check detail, stop-0-0-stop-0-1 and enter the password (default code is 00000000)
            after u go to tech rep mode, select tech.rep.choice, printer, ATDC gain.
            adjust the value to higher than original. don't forget check the level history, ATDC current must around 5%to 6%.
            in my case, i got some error code c2557 in bh350, but i change everything is still same problem. error code c2557 with ATDC current to 10%!
            the problem solve i change 2 solenoid drive hopper unit, solenoid (9J06M20000), solenoid (4040M20000) and i can solve my problem.
            i hope this can help u.. ^^,

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838

              #21
              Re: Error code C2557

              Actually you're a day late and a buck short. The original post was in 2010.

              Comment

              • Salonpixel
                Technician
                • Feb 2017
                • 18

                #22
                Re: Error code C2557

                I have error c255c before F8. Whats i do?

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                • allan
                  RTFM!!

                  5,000+ Posts
                  • Apr 2010
                  • 5459

                  #23
                  Re: Error code C2557

                  You mean while running F8?
                  What did you do and why did you do it?
                  Meaning did you replace the developer..?

                  The code means the voltage from the TCR sensor was way out of range. Could be the toner carrier ratio is way out.
                  Or the sensor, connectors cable or control is faulty.
                  Whatever

                  Comment

                  • Salonpixel
                    Technician
                    • Feb 2017
                    • 18

                    #24
                    Re: Error code C2557

                    Я изменил разработчик на новый для инструкции по эксплуатации. Сначала была ошибка с 2557. Во время f8 произошла ошибка with c255c.
                    Спасибо за ответ! К сожалению мой плохой English.

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5459

                      #25
                      Re: Error code C2557

                      Did you clear the life counters and restarted the machine with the side door open?
                      You must close the door just before you run F8.
                      If you do not do it that way the machine will give that code C2557.
                      Go to tech rep choice in service mode then to printer. Find the gain adjustment value.
                      Normal is between 145 and 155.

                      Make sure the TCR sensor is plunged in OK and the image unit is sitting properly.
                      Then do the procedure again.
                      Whatever

                      Comment

                      • Salonpixel
                        Technician
                        • Feb 2017
                        • 18

                        #26
                        Re: Error code C2557

                        Да. С открытой дверью. Перед тем как F8, дверь была закрыта. Теперь еще раз я буду проверять все контакты.
                        Можете ли вы сказать мне , как проверить моторы в сервисном режиме? Существует подозрение , что тонер не входит в блок проявки.
                        Here are the values of Level History

                        Comment

                        • allan
                          RTFM!!

                          5,000+ Posts
                          • Apr 2010
                          • 5459

                          #27
                          Re: Error code C2557

                          Add spoon by spoon full of tonner and reset life and run F8 until it stops moaning.
                          Seems like there is to little toner in there.

                          But before that remove the ATDC sensor and make sure there is no buildup or damage to it.
                          How does a demo page look like? dark or light?
                          Whatever

                          Comment

                          • REGSIS
                            Trusted Tech

                            250+ Posts
                            • May 2016
                            • 434

                            #28
                            Re: Error code C2557

                            Clear life counters, turn OFF machine , turn ON after 15s then run F8.

                            But if you get c255c after running F8 that means that TCR sensor cannot make measurement of developer at all meaning either tcr has something on (clean it) or developer needs to be replaced.

                            To be on the safe side saying to replace developing unit and developer is the best bet.

                            Comment

                            • allan
                              RTFM!!

                              5,000+ Posts
                              • Apr 2010
                              • 5459

                              #29
                              Re: Error code C2557

                              It works with solenoids and spring clutches.
                              No way to check that from service mode.
                              There is a reed switch in the sub hopper and the magnet actuator can get stuck.
                              You can strip open the sub-hopper and clean it.

                              If the solenoids get stuck(damper pads gets old and sticky) it normally adds to much toner.
                              If the solenoid does not kick in it will not add toner and should ask you to replace the toner bottle.
                              Whatever

                              Comment

                              • service_man
                                Technician
                                50+ Posts
                                • Jul 2012
                                • 59

                                #30
                                Re: Error code C2557

                                Hello,
                                Go to service manual, and find ATDC Gain, and change the number only for 5 MAX gain. I solved much problem for that way.
                                Sure, if you have developer in unit, and if you have toner in hooper.
                                I hope so, that you not change toner manufactured ( etc KATUN, ORIGINAL, CHINA )

                                Regards

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