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I have just seen this fault for myself, my fix was the solenoid pad, for the record it's not on the solenoid but on the fame, not easy to see, I used a torch (flashlight)
Pressing the solinoid by hand there was a delay due to the pad going stickey, after I removed the pad the arm returned back instantly.
So thanks again CopyTech!
Originally posted by Hansoon
But replace with at least a piece of tape. Otherwise the metal parts can stick together due to remnant magnetic force.
Hans
Hans is right. Without some sort sort of damper the actuator will magnetize, acting exactly like the sticky foam pad.
But feel free to ignore Hans. It will bite you on the ass soon enough. Hopefully you'll learn to listen to good advice eventually. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
FYI, i was talking about permanent transfer belt retraction troubles, not transfer roller retraction troubles - i should not of added confusion to the post.
that machine has since been scrapped as the labour to repair is worth more than the value of the machine.
I've had this about three times also and fixed by replacing the right door assy. I do it now in about 45 min or less. Most of the work is to get the wire harness of this assy to the prcb on the other side of the device. You have to remove the adf, scanner, HDD, fax card, control panel, and covers of course.
I've had this about three times also and fixed by replacing the right door assy. I do it now in about 45 min or less. Most of the work is to get the wire harness of this assy to the prcb on the other side of the device. You have to remove the adf, scanner, HDD, fax card, control panel, and covers of course.
Since I removed the foam I never heard back. The armature bounces back the way it should due to the plastic frame rather than getting stuck on the stupid foam that Konica originally put there.
It was a 2 minute call, spent 0 $$ and looked like a super tech
If replacing the entire door works better for you, so be it!
Since I removed the foam I never heard back. The armature bounces back the way it should due to the plastic frame rather than getting stuck on the stupid foam that Konica originally put there.
It was a 2 minute call, spent 0 $$ and looked like a super tech
If replacing the entire door works better for you, so be it!
Cheers,
I agree that is the way to go. If it happens to me again I will definitely look out for that. The right door assy was originally what kmbs support would always recommended almost as if they didn't know what was really wrong.
I have the muratec version, C3035.
I saw the tech letter and wrapped the sensor arm spring & filed the burr.
There was no sound damping material. The problem remains, 0094
Upon power up.
I will try stretch the solenoid spring and put some tape in place of the
Sound damping stuff.
And just to interesting this machine can not see the Y toner cartridge.
Tech assist from muratec sez firmware. So they sent it. That will
Be next.
Hi, just wanted to confirm the foam pad removal works. The C35 I was working on today has a small black pad, the one in the picture attached in a different post is white. This one is really small, solenoid has to be removed to see. Thanks for all who posted this solution!
4/24/15 Failure Code 0094 , 6.5 hour repair time Turned out that the sound dampening pad from the 2nd transfer release solenoid was sticky, and was holding the solenoid 1/3 of a second making the machine code out. Remember that two gears are timed, on the rear side of the right door. Line up the arrows with the notches. The guide containing the IDC sensor can be removed by pulling it up out of its slots, first the toners, Image units, WTB, and fuser must be removed. The solenoid is behind the gears on the rear of the door, no need to remove the guide to remove pad. Pad is small and black, about 1/2 mil thick, about 2x5 mils in size. I removed pad with a knife, then removed residue with a Q-tip dipped in alcohol. Code became more frequent over time, as the pad became more and more sticky.
Make sure the second transfer release solenoid isn't hanging up due to the pad that's there to minimize noise. See the attached pic. This pad had gotten sticky enough that it was delaying the action of the solenoid. Took a lot of service calls to figure this out!
Thank you!! This was my problem and removing the pad looks to be the answer.
"0094", "0310" error. 2ndary transfer drive failure (0094), and laser shutter malfunction (0310). Enduser has removed the fuser, then only latched the fuser at the front. The rear prevents the right door from closing completely. Re-install fuser and latch correctly. Close right door.
"C0094" error. Transfer rollers popped out of place. Rotate the pressure gear. Shadow @Copytechnet
"C0094" error. Flimsey clutch in the transfer unit on the door won't rotate and open the shutter over the IDC sensors. Replace door. Speedy @Copytechnet
"C0094" error. TAD [TABT1200333EN00]. Secondary transfer problem. See Bulletin. minimerlin @Copytechnet
=^..^=
Jip. Got one where the fuser was not latched properly and broken. Replaced the fuser.
Customers remove the fuser to fix jams and @#$% it up.
The jams are very intermittent. So its going to happen again.
Thanks for pointing out the difference between 0094 and 0096.
if you replace the door to fix your machine its 0096. A plastic stud centering a gear breaks off. It can be glued.
Hans is right. Without some sort sort of damper the actuator will magnetize, acting exactly like the sticky foam pad.
But feel free to ignore Hans. It will bite you on the ass soon enough. Hopefully you'll learn to listen to good advice eventually. =^..^=
This is completely inaccurate. Feel free to remove sticky pad. You don't have to put anything there (dumpers or whatnot). Frame where the pad is taped is made from plastic as well as the actuator so there is no worries of those two ever magnetize and get stuck again.
I am Konica Minolta tech and I removed these pads on at least 10 different c35 machines in last 5 years without ever have to go back to any of those accounts again.
I just had two of these shit bags throw this code on me. Same account, same day. What an utter piece of mother fucking garbage. Both of these assholes need a right door assembly. One of the posts that a gear is mounted on was broken. ON BOTH UNITS!!!!! What a great indoctrination to the C35. And thank you service manual for not having a procedure for replacing the right door. Nothing like building the customer's confidence like looking like a monkey fucking a football while fumbling through this. C35, go fuck yourself.
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