Di450 edh-3 pulls 2 sheets or more sometimes

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  • Export100
    • Jun 2025

    #1

    Di450 edh-3 pulls 2 sheets or more sometimes

    Does anyone know which parts need to be replaced to fix this?
  • rocky246
    Technician

    50+ Posts
    • Feb 2007
    • 91

    #2
    Is there a seperation pad in front of the seperation roller? If not, that needs to be installed. Konicaminolta had a bulletin on that a loooong time ago. Bulletin #3379. Pad # 4641-3521-01 and Guide # 4641-3520-01. Also replace the seperation roller and feed rollers.

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    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
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      Paul@justmanuals.com

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      • Export100

        #4
        No there was not and I just ordered those two parts. I did replace the separation roller and it helped but did not resolve the problem.

        I will update you upon the installation of the guide and pad you suggested.

        Thank you for your expertise.

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        • Export100

          #5
          Re: Di450 edh-3 pulls 2 sheets or more sometimes

          Thanks for that info. I fixed it with new rollers. However, I also purchased the
          plastic guide you suggested but I have no idea where it goes. Also I cannot locate the bulletins you mentioned.

          Thanks for your knowledge.

          Scott

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          • Export100

            #6
            Re: Di450 edh-3 pulls paper but crumples and does not exit

            Any thoughts as to a fix? I've looked for paper etc stuck in there but it looks ok. Anyone have a thought?

            Thanks!

            Comment

            • rocky246
              Technician

              50+ Posts
              • Feb 2007
              • 91

              #7
              Re: Di450 edh-3 pulls 2 sheets or more sometimes

              It is on Konicaminoltas website in SSD. Search solutions under DI550 and type in EDH-3. If I find the bulletin I will post it. I think thats where i found it the first time.

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              • Export100

                #8
                Re: Di450 edh-3 pulls 2 sheets or more sometimes

                Thanks! I did fix the EDF by shoving a piece of cardboard through the exit a few times. It must have been a staple or something stuck in there. I never did see exactly what it was that caused the crumpling but who cares, its fixed (for now).

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                • rocky246
                  Technician

                  50+ Posts
                  • Feb 2007
                  • 91

                  #9
                  Re: Di450 edh-3 pulls 2 sheets or more sometimes

                  This is the bulletin about the pad and guide.
                  Attached Files

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