Bizhub 420 jamming on duplexed copies

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  • solis557
    Technician

    Site Contributor
    50+ Posts
    • Dec 2010
    • 53

    Bizhub 420 jamming on duplexed copies

    I have a BZ 420 that jams on double sided copies. The jam code is j-3000. Jams from tray 3 only out of tray 1 and 2 runs fine. it will run about 300 before it jams

    this is what i have replaced already:

    registration unit
    registration clutch
    prcb(main board)
    toner supply unit
    duplex clutches
    paper feed rollers tray 3
    vertical transport clutch

    I am all out of ideas, and hoping someone can help. thanks
  • solis557
    Technician

    Site Contributor
    50+ Posts
    • Dec 2010
    • 53

    #2
    Re: Bizhub 420 jamming on duplexed copies

    IMG-20110707-00093.jpg


    here is what it looks like.

    Comment

    • CraigW
      Trusted Tech

      Site Contributor
      250+ Posts
      • Dec 2010
      • 417

      #3
      Re: Bizhub 420 jamming on duplexed copies

      Try swapping the position of the 2 duplex clutches, then see if the jam # and jam looks different.

      That looks ldentical to the jams we got battling duplex clutches. A bad clutch in 1 position would give us J30s in the other position would give J92s.

      You can watch the duplex copies through the grates in the side door.

      Comment

      • mo0651
        Service Manager

        1,000+ Posts
        • Apr 2009
        • 1054

        #4
        Re: Bizhub 420 jamming on duplexed copies

        there are 2 clutches in that registration area. almost touching each other. Did you replace both?

        Comment

        • solis557
          Technician

          Site Contributor
          50+ Posts
          • Dec 2010
          • 53

          #5
          Re: Bizhub 420 jamming on duplexed copies

          Originally posted by mo0651
          there are 2 clutches in that registration area. almost touching each other. Did you replace both?
          Yes both were replaced

          Comment

          • kingarthur
            Service Manager

            1,000+ Posts
            • Feb 2008
            • 1228

            #6
            Re: Bizhub 420 jamming on duplexed copies

            replace both clutches in the duplex...its a known problem for which KM sent a bulletin, the grease is getting into the clutches & causing them to bind, bet it only happens on 3 copies or more
            Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

            Comment

            • solis557
              Technician

              Site Contributor
              50+ Posts
              • Dec 2010
              • 53

              #7
              Re: Bizhub 420 jamming on duplexed copies

              I dont know if you guys saw in the parts that were replaced that the duplex clutches were replaced. The whole duplexer was replaced today along witht the registration clutch and loop clutch. Any other ideas anyone?

              Comment

              • remati
                Trusted Tech

                100+ Posts
                • Apr 2010
                • 149

                #8

                Comment

                • CraigW
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Dec 2010
                  • 417

                  #9
                  Re: Bizhub 420 jamming on duplexed copies

                  If it works o.k. on 1-1 & only jams during duplex... I would still try to swap the 2 adu clutches and look for a change in jams.

                  Watch the paper through the adu slats, you can see normal andwhen problems start.

                  Check and mess around with the ADU loop setting and see if anything changes (record original values)
                  Last edited by CraigW; 07-10-2011, 04:59 PM.

                  Comment

                  • JustManuals
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2006
                    • 9919

                    #10
                    Re: Bizhub 420 jamming on duplexed copies

                    This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from http://www.justmanuals.com

                    Paul@justmanuals.com

                    Comment

                    • Cantechman
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Nov 2008
                      • 225

                      #11
                      Re: Bizhub 420 jamming on duplexed copies

                      Well if it only jams from one tray, there should not be a problem with the duplex. It has to be an issue with the third tray takeup section itself IMO.

                      Comment

                      • solis557
                        Technician

                        Site Contributor
                        50+ Posts
                        • Dec 2010
                        • 53

                        #12
                        Re: Bizhub 420 jamming on duplexed copies

                        Cantechman, i agree with you on it being a third drawer problem. we have replaced the rollersand one way clutches, we have taken an assembly from a working unit, and have replaced the motors on the cabinet. it will run about 300 copies then jam sometimes we can get 400 out of it and the lowesr amount was 100, before it would jam.

                        Comment

                        • solis557
                          Technician

                          Site Contributor
                          50+ Posts
                          • Dec 2010
                          • 53

                          #13
                          Re: Bizhub 420 jamming on duplexed copies

                          Originally posted by manuals4you
                          This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

                          Paul@justmanuals.com
                          Mods need to look stop tis company from offering manuals, especially since there were no requests for manuals.

                          Comment

                          • mo0651
                            Service Manager

                            1,000+ Posts
                            • Apr 2009
                            • 1054

                            #14
                            Re: Bizhub 420 jamming on duplexed copies

                            okay, help us help you. What are the jam codes? Is it pulling 2 sheets of paper from tray 3? There is a mod on tray 3 Feed and sep.

                            Comment

                            • solis557
                              Technician

                              Site Contributor
                              50+ Posts
                              • Dec 2010
                              • 53

                              #15
                              Re: Bizhub 420 jamming on duplexed copies

                              Originally posted by mo0651
                              okay, help us help you. What are the jam codes? Is it pulling 2 sheets of paper from tray 3? There is a mod on tray 3 Feed and sep.

                              the jam code is j-3000. That is it. no it is not pulling multiple sheets out of tray 3. what else would you like to know. Can you tell me about this mod for tray 3?

                              Comment

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