Bizhub 283 "failure to start" message

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  • fixthecopier
    ALIEN OVERLORD

    2,500+ Posts
    • Apr 2008
    • 4714

    #1

    Bizhub 283 "failure to start" message

    When you turn it on it will come up to "Ready" for about 1 minute. You can even make a copy or 2 and then this message appears also saying to turn the machine off for a while. I disconnected all the add ons and unplugged the fax and reseated everything on the control board and called tech support, which produced no results except to make me start a thread about their hold music. Anybody seen this? I am betting I have to change the Operation Control Board.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking
  • CompyTech
    Super Tech

    500+ Posts
    • Feb 2011
    • 706

    #2
    Re: Bizhub 283 "failure to start" message

    lol That msg cracked me up. Could be a firmware thing. Hopefully not a NVRAM prob. Maybe a prob with the MFP board but I just taking a guess.

    Comment

    • Spidula
      Konica Minolta Technician

      50+ Posts
      • Apr 2010
      • 83

      #3
      Re: Bizhub 283 "failure to start" message

      Originally posted by fixthecopier
      When you turn it on it will come up to "Ready" for about 1 minute. You can even make a copy or 2 and then this message appears also saying to turn the machine off for a while. I disconnected all the add ons and unplugged the fax and reseated everything on the control board and called tech support, which produced no results except to make me start a thread about their hold music. Anybody seen this? I am betting I have to change the Operation Control Board.
      Justy pulled this of konica Infohub. Hope it helps!!

      bizhub 223
      bizhub 283
      bizhub 363
      bizhub 423
      [Option]
      [Subject] "Failed To Start" message soon after powering ON.
      [Description]
      "Failed to start. Please power down the main switch." message.
      [Solution]
      PROBABLE CAUSES:
      1. Possible FK-508 Fax Kit failure or the Fax Kit is not installed and the MFP is incorrectly configured.
      Verify the presence of a Fax Kit. Ensure that, if there is no Fax Kit installed, the machine settings are correctly configured.
      Service ModeaSystem 2aOption Board StatusaFax (Circuit 1 or 2)aUnset.
      If an installed Fax Kit has failed, please replace it as necessary. Reboot machine.

      2. The machine is equipped with a Fax Kit and an Hard Disk Drive (HDD). The HDD is not enabled or properly formatted.
      Enable the HDD (HD-516):
      a. Enter the Service Mode and select System 2.
      b. Select HDD and select "Installed".
      c. Once the hard drive is enabled, access State Confirmation and select "Memory/HDD Adj."
      d. Next, select HDD Format and perform the Logical Format.
      e. Reboot the machine.

      3. Bad connection between the FK-508 Fax Kit and the Overall Control Board (OACB).
      Reseat the USB cable between the fax option and the OACB.

      Comment

      • fixthecopier
        ALIEN OVERLORD

        2,500+ Posts
        • Apr 2008
        • 4714

        #4
        Re: Bizhub 283 "failure to start" message

        That is good stuff, I wonder why my tech support rep diddnt find it? Thanks.
        The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

        Comment

        • lilleputte
          Trusted Tech

          100+ Posts
          • Jan 2013
          • 154

          #5
          Re: Bizhub 283 "failure to start" message

          Howdy!

          1. Enter the service-mode.

          2. Go to, system 2.

          3. Go to, option board status.

          4. Make sure the fax circuit 1 and 2 is not active.

          _____________________________

          The problem for me was that the fax circuit 1 was active when I do not have a fax-unit installed


          /Lilleputte

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22922

            #6
            Re: Bizhub 283 "failure to start" message

            My inclination is HDD. Let us know what you find. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • charm5496
              Service Manager

              Site Contributor
              1,000+ Posts
              • Apr 2008
              • 2387

              #7
              Re: Bizhub 283 "failure to start" message

              Just ran across this on a used 283 where the fax unit had been removed at some point. Unsetting the fax circuit 1 resolved the issues I had with this machine.
              Accidents don't just happen. They must be carelessly planned.

              Comment

              • mitchl
                Senior Tech

                Site Contributor
                500+ Posts
                • Apr 2007
                • 501

                #8
                Re: Bizhub 283 "failure to start" message

                Originally posted by blackcat4866
                My inclination is HDD. Let us know what you find. =^..^=
                I ran into this a few weeks back going Frankenstein on a bh223. It had some funky problem and they started switching boards including NVRAM. The machine would throw the failed to start warning and they would change the NVRAM with the other one and go in a check to see if anything was turned on that shouldnt be................ Of course there wasnt that info is kept in the NVRAM and on the other NVRAM they were swapping the fax was turned on. Great mystery solved, let me ask you this Cat, have you seen in any publication from KM that tells what exactly is stored on the NVRAM? I figure there might be a something in a Theory of operation manual or some other training publication, let me know if you can think of anything.

                Comment

                • fixthecopier
                  ALIEN OVERLORD

                  2,500+ Posts
                  • Apr 2008
                  • 4714

                  #9
                  Re: Bizhub 283 "failure to start" message

                  Wow, I posted this 4 and a half years ago. Sorry I forgot to post resolution. That batch of machines had no hdd and most of the customers had me disconnect the fax for security.
                  The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22922

                    #10
                    Re: Bizhub 283 "failure to start" message

                    Originally posted by mitchl
                    ... Great mystery solved, let me ask you this Cat, have you seen in any publication from KM that tells what exactly is stored on the NVRAM? I figure there might be a something in a Theory of operation manual or some other training publication, let me know if you can think of anything.
                    No, I don't know of any publication, but I do not keep up very well with the pubs. I'm covering just too many brands and models to cover anything very well. But I think that's the norm these days.

                    What I can offer to you is my more recent experience with SSD's recently. SSD's serve basically the same purpose as the NVRAM. They hold the machine's serial, settings values, counter values, HDD firmware, IP address, scan to email settings. Some of that information is stored in multiple locations, but I can't be sure what. Maybe emujo has something to say? =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • emujo
                      Field Supervisor

                      2,500+ Posts
                      • Jun 2009
                      • 3009

                      #11
                      Re: Bizhub 283 "failure to start" message

                      Some of the best stuff I have found is located in the KM learning place, SSD 101 WBT. You can get a pretty good handle on the functions, and troubleshooting/replacement here. Manual just says "don't do this or that" but no real explanation of what is going on. Emujo
                      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                      Comment

                      • mitchl
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Apr 2007
                        • 501

                        #12
                        Re: Bizhub 283 "failure to start" message

                        Originally posted by emujo
                        Some of the best stuff I have found is located in the KM learning place, SSD 101 WBT. You can get a pretty good handle on the functions, and troubleshooting/replacement here. Manual just says "don't do this or that" but no real explanation of what is going on. Emujo
                        Thanks as always Emujo and happy new year to ya!

                        Comment

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