Bizhub C220 Bypass Tray Sensing Problem.

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  • AjitN
    Trusted Tech

    250+ Posts
    • Mar 2009
    • 287

    #1

    Bizhub C220 Bypass Tray Sensing Problem.

  • mervyn
    Technician

    50+ Posts
    • Jul 2011
    • 90

    #2
    Re: Bizhub C220 Bypass Tray Sensing Problem.

    You will need to download the animation data from kmbs tech database and reload it to the copier. You may also need to reload the firmware. If you are a konica minolta tech you will know where to find this , if not please dont ask me to send it , you would need to get a qualified tech to install it . You may also need to do a complete setup as if you were setting up a new machine .

    Comment

    • SmellsHot
      Head Tech

      500+ Posts
      • Dec 2009
      • 512

      #3
      Re: Bizhub C220 Bypass Tray Sensing Problem.

      12.4.20 Manual Bypass Tray AdjustmentA. Use
      B. Procedure
      1.
      Call the Service Mode to the screen.
      2.
      Touch these keys in this order: [Machine] [Manual Bypass Tray Adjustment].
      3.
      Touch [Max. Width].
      4.
      Load the bypass tray with paper having a width of 297 mm.
      5.
      Press the Start key and check that the results are [OK].
      6.
      Touch [Min. Width.].
      7.
      Load the bypass tray with paper having a width of 100 mm.
      8.
      Press the Start key and check that the results are [OK].
      Make the adjustment again if the results are [NG].
      Everyone has the right to be stupid. Some people just abuse this privelage more than others

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 23009

        #4
        Re: Bizhub C220 Bypass Tray Sensing Problem.

        Yup. The Clear All Data just wiped out the audio and video files, creating a second much more labor intensive problem. The next time someone tells you to do an All Clear, you should think about this event.

        "Hmmmm. I wonder if I might create a new much larger problem by doing an All Clear." I only had to do this once to learn.

        Like mervyn suggested you'll have to re-load the audio and video files, then do a complete setup like it's a new machine. The manual covers this nicely.

        Like SmellHot said, the manual tray adjustment is what you needed for the original problem.

        I think the real lesson here is, not all advice is good advice. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • JR2ALTA
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2010
          • 2033

          #5
          Re: Bizhub C220 Bypass Tray Sensing Problem.

          Maybe he worked on Kyoceras..format HDD, initialize all data, swap boards all day long...who cares! machine would power up and work, just need to tweak certain defaults back to preference.

          Clear all data on a Konica is not worth doing ever, it will never fix anything.

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 23009

            #6
            Re: Bizhub C220 Bypass Tray Sensing Problem.

            Originally posted by JR2ALTA
            Clear all data on a Konica is not worth doing ever, it will never fix anything.
            I did it on a Canon, then spent the next two days trying to get back to just the one initial problem. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Darren King
              copiertech

              500+ Posts
              • Jul 2007
              • 652

              #7
              Re: Bizhub C220 Bypass Tray Sensing Problem.

              Also make sure the bypass tray is selected in the auto tray selection setting in user mode.
              Darren

              Comment

              • AjitN
                Trusted Tech

                250+ Posts
                • Mar 2009
                • 287

                #8
                Re: Bizhub C220 Bypass Tray Sensing Problem.

                Thanks everybody, I will try all.

                Any comments for toner kevel being not sensed properly? Are we sure restoring Animation Guide data will resolve this problem?

                Regards & thanks
                Ajitn

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 23009

                  #9
                  Re: Bizhub C220 Bypass Tray Sensing Problem.

                  Originally posted by AjitN
                  Thanks everybody, I will try all.

                  Any comments for toner kevel being not sensed properly? Are we sure restoring Animation Guide data will resolve this problem?

                  Regards & thanks
                  Ajitn
                  Restoring the movie data will bring back the animated guidance messages, but is unrelated to your toner density problem. The Clear All Data wiped out the developer density reference value. When you re-set up the machine you will re-establish the toner density reference values.

                  My only concern is that those reference values may be useless. You have to replace one or more developing units. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • AjitN
                    Trusted Tech

                    250+ Posts
                    • Mar 2009
                    • 287

                    #10
                    Re: Bizhub C220 Bypass Tray Sensing Problem.

                    Originally posted by blackcat4866
                    Restoring the movie data will bring back the animated guidance messages, but is unrelated to your toner density problem. The Clear All Data wiped out the developer density reference value. When you re-set up the machine you will re-establish the toner density reference values.

                    My only concern is that those reference values may be useless. You have to replace one or more developing units. =^..^=
                    Thanks for quick response
                    There is no toner density problem, it is toner level in toner cartridge sensing problem. Even though two toner cartridges are almost empty, machine is showing / sensing it as full (either in touch panel OR even in pagescope )
                    . I just want to know if I restore Animation data back, will toner % in toner cartridges will show correct values.
                    Regards & Thanks
                    Ajitn

                    Comment

                    • Glaander
                      Technician
                      • Oct 2010
                      • 33

                      #11
                      Re: Bizhub C220 Bypass Tray Sensing Problem.

                      First of all, did you set this machine up as new yourself? if yes, did you do the following

                      did you follow up the set up step by the manual?

                      on the machine is using KM toner or 3rd party? if 3rd party toner that might be why the problem on the toner level sensor not working.

                      Comment

                      • Abrantes
                        Technician
                        • Jul 2013
                        • 14

                        #12
                        Re: Bizhub C220 Bypass Tray Sensing Problem.

                        Originally posted by SmellsHot
                        12.4.20 Manual Bypass Tray AdjustmentA. Use
                        B. Procedure
                        1.
                        Call the Service Mode to the screen.
                        2.
                        Touch these keys in this order: [Machine] [Manual Bypass Tray Adjustment].
                        3.
                        Touch [Max. Width].
                        4.
                        Load the bypass tray with paper having a width of 297 mm.
                        5.
                        Press the Start key and check that the results are [OK].
                        6.
                        Touch [Min. Width.].
                        7.
                        Load the bypass tray with paper having a width of 100 mm.
                        8.
                        Press the Start key and check that the results are [OK].
                        Make the adjustment again if the results are [NG].
                        Thank you.
                        I had this no recognising SRA3 problem and found this tread before oppening my manual.
                        my mistake was trying to make the setup using an A4 (297 width) and "the mistake" A5 (1/2 A4) for smal width
                        the information about 100mm minimum width saved a trip to my car.

                        Comment

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