bizhub 250 C2557 error code

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  • georgereth
    Technician
    • Jul 2009
    • 47

    #1

    bizhub 250 C2557 error code

    when the machine is at warming up the c2557 is displayed
    i have change the drum unit and the developer unit and the developer
    any ideas about this problem ?
    or i have to Replace the PWB-A board
  • maccenterpc
    Technician
    • Sep 2011
    • 40

    #2
    Re: bizhub 250 C2557 error code

    code says that a low density of black toner on the drive.
    replace the unit or try to find the defect.
    Maccenter

    Comment

    • Darren King
      copiertech

      500+ Posts
      • Jul 2007
      • 652

      #3
      Re: bizhub 250 C2557 error code

      Did you run F8 after replacing drum and dev?

      Comment

      • Hansoon
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Sep 2007
        • 3347

        #4
        Re: bizhub 250 C2557 error code

        I entered 2557 in the search box for you:





        Hans
        “ Sent from my Intel 80286 using MS-DOS 2.0
        https://www.copytechnet.com/images/smilies/biggrin.png

        Comment

        • georgereth
          Technician
          • Jul 2009
          • 47

          #5
          Re: bizhub 250 C2557 error code

          yes i run the f8

          Comment

          • Zeldaman
            Senior Tech

            500+ Posts
            • Mar 2011
            • 946

            #6
            Re: bizhub 250 C2557 error code

            Originally posted by georgereth
            yes i run the f8

            Comment

            • copytechman
              Senior Tech

              Site Contributor
              500+ Posts
              • Nov 2008
              • 926

              #7
              Re: bizhub 250 C2557 error code

              Yup gotta reset the i/c counter under special parts counter too or bang! 2557!

              Regards!
              A.

              Comment

              • landspeeder
                Trusted Tech

                250+ Posts
                • Feb 2010
                • 355

                #8
                Re: bizhub 250 C2557 error code

                how do you get into the area for the resets...Thanks
                You never realize how cheap a professional is until after you let an amateur do it.... and
                if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!

                Comment

                • mx15

                  #9
                  Re: bizhub 250 C2557 error code

                  how do you perform f8 ?

                  Comment

                  • Woxner
                    Senior Tech

                    500+ Posts
                    • Jul 2011
                    • 826

                    #10
                    Re: bizhub 250 C2557 error code

                    utillity meter ,meter details stop 00 stop 01 then counter then special counter. clear the first two. turn machine off with main side left sw. leave right door open. turn on machine go back in make sure they are 0. then under function select f8 hit start key big button close door let machine run till light turns blue. password is 00000000. follow these exactly as i have stated. failure to do so results in 2557 again

                    Comment

                    • twotech
                      Technician
                      • Jan 2016
                      • 12

                      #11
                      Re: bizhub 250 C2557 error code

                      I service about 50 of these machines at a local college and have seen c2557 alot. I was going crazy trying to figure out what was going wrong. I would change the developer unit,drum and starter together. The machine would run about 2000 copies and the code would come back. I tried changing the "A" board, there is a bulletin about changing a fan,nothing worked. The problem turned out to be the solonid in the toner drive mechanism.I've done about 8 of these and not one has come back. What happens is it starts to stick. If you tap it with your finger you can see that it doesn't pop up all the time. Order the entire assembly, don't change just the solonid.

                      Comment

                      • Hansoon
                        Field Supervisor

                        Site Contributor
                        2,500+ Posts
                        • Sep 2007
                        • 3347

                        #12
                        Re: bizhub 250 C2557 error code

                        We had a large fleet of these machines and still have some. Changing the sticky patch of the solenoids in the Hopper Drive Unit (page26, position 46 parts manual) was enough. No need to replace the whole unit. Patches must be replaced with anything non-magnetic with a similar thickness. Just leaving them out will not work.

                        Lot of work to take the Hopper Drive Unit out. When re-installing, after replacing the sticky patch, take care that the marked bushing fits in the corresponding hole in the rear frame of the machine otherwise you'll face a new problem.

                        bushing PICT3224image010.jpg

                        After doing the above, you might try to raise the ATDC Sensor Gain to 165 in the hope that the machine will accept the over saturated developer. If drum and developer are not too old you might try to use the procedure Woxner described otherwise you have to replace at least the developer and follow again the procedure from Woxner.

                        Good luck

                        Hans
                        “ Sent from my Intel 80286 using MS-DOS 2.0
                        https://www.copytechnet.com/images/smilies/biggrin.png

                        Comment

                        • Nommo
                          Technician
                          • Apr 2014
                          • 27

                          #13
                          Re: bizhub 250 C2557 error code

                          I know it may be a little bit offtopic, but is it possible that same reasons can occur in bizhub 222 with same C2557 error code?
                          I do have one machine which constantly does it, we had to change it for the customer, now it's sitting in our office and I would like to revive it

                          Comment

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