No Animation Guide Data Available on bizhub C360

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  • TheBlueOrleans
    Trusted Tech

    100+ Posts
    • Aug 2012
    • 232

    #16
    Re: No Animation Guide Data Available on bizhub C360

    Originally posted by service_man
    Hello,
    If you have accesss to infohub portal Konica Minolta, you can get everything about machine ( firmware, software, SM, PM, TAD... )

    But if you not have that, it's been very dificulty. And technician Konica Minolta who have access to infohub, you should not give to everybody.
    If you know some technician, asks that you need software.

    Regards
    This.

    I understand helping those in need, but I am reminded of our company policy in terms of distributing proprietary information to anyone without verified permission to receive it.
    If memory serves, that is a potentially terminal offence.
    I personally will copy/paste information from a service manual to help troubleshoot issues on this forum, but I can't justify distributing data files without having explicit permission to do so.
    That said, I would like to find out if there is a way to bypass the warning about Animation Guide missing.
    Somewhere there is a tree working hard to produce oxygen for you to live, NOW GO APOLOGIZE TO IT!

    Comment

    • rdnkbowhuntr

      #17
      Re: No Animation Guide Data Available on bizhub C360

      Originally posted by Woxner
      no you cant copy from one machine to another. check you r PM
      Woxner, I am looking for the animation data for a C280 I purchased for my wife's business that had been reformatted by the previous owner.
      Can you PM me

      Comment

      • Drcopy
        Technician

        50+ Posts
        • Jan 2017
        • 57

        #18
        Re: No Animation Guide Data Available on bizhub C360

        Im after the animation data for the ineo c754?

        Comment

        • Rylac
          Technician

          Site Contributor
          • Feb 2015
          • 26

          #19
          Re: No Animation Guide Data Available on bizhub C360

          I am in need of movie files for a c454e. If anyone can assist it would be greatly appreciated, and I do understand nothing is free.
          Thanks in advance.

          Comment

          • BizhubNoob
            Junior Member

            Site Contributor
            • Jul 2019
            • 2

            #20
            Re: No Animation Guide Data Available on bizhub C360

            Is there any way that someone could tell me where to find the Movie Files for a Bizhub c224e. I reformatted and now have the "No Animation Guide available. Contact your service rep." message. I would great appreciate it if you could tell me where to find these.

            Thanks so much in advance.

            Noob

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5807

              #21
              Re: No Animation Guide Data Available on bizhub C360

              Originally posted by Synthohol
              ill be blunt...
              i normally consider sharing files when i see over a users avatar.
              others may feel the same.
              just saying.
              ..........
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • BizhubNoob
                Junior Member

                Site Contributor
                • Jul 2019
                • 2

                #22
                Re: No Animation Guide Data Available on bizhub C360

                Originally posted by Synthohol
                ..........
                Not sure if the little contributor logo will appear but I did help. Hope that it helps.
                Attached Files

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5807

                  #23
                  Re: No Animation Guide Data Available on bizhub C360

                  check your PMs.

                  thank you for contributing!
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

                  • jmaron
                    Junior Member

                    Site Contributor
                    • Sep 2019
                    • 2

                    #24
                    Re: No Animation Guide Data Available on bizhub C360

                    I am looking for the Movie animation file for a C360.

                    Comment

                    • Walterj
                      KONICA MINOLTA

                      50+ Posts
                      • Jun 2017
                      • 89

                      #25
                      Re: No Animation Guide Data Available on bizhub C360

                      Originally posted by darknet93
                      Hi.. where can i get the movie files ? or do i need the firmware ? i also got this problem on my Bizhub 363
                      Thanks

                      good day
                      Dear
                      You should be careful when updating fw of the bizhub 363 models since these models changed processor and many fw came out
                      you have to take into account if your equipment in the IR section uses a led lamp or a fluorescent lamp

                      Comment

                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5807

                        #26
                        Re: No Animation Guide Data Available on bizhub C360

                        Originally posted by jmaron
                        I am looking for the Movie animation file for a C360.
                        ck your PMs, thanks for contributing!!
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • OBI
                          Junior Member
                          • Sep 2019
                          • 6

                          #27
                          Re: No Animation Guide Data Available on bizhub C360

                          In need of movie data file for bizhub c364. If anyone can help it'll be much appreciate it.

                          Comment

                          • Synthohol
                            Certified Konica Expert

                            Site Contributor
                            5,000+ Posts
                            • Mar 2016
                            • 5807

                            #28
                            Re: No Animation Guide Data Available on bizhub C360

                            Check your PMS
                            Thank you for contributing!!!
                            We know a thing or two because we've seen a thing or two.
                            The medication helps though...

                            Comment

                            • KMtech69
                              Technician

                              50+ Posts
                              • Jul 2013
                              • 68

                              #29
                              Re: No Animation Guide Data Available on bizhub C360

                              I am needing a 454e movie. How should the usb drive be formatted and the movie placed in the usb directory?

                              Comment

                              • Synthohol
                                Certified Konica Expert

                                Site Contributor
                                5,000+ Posts
                                • Mar 2016
                                • 5807

                                #30
                                Re: No Animation Guide Data Available on bizhub C360

                                It's a single .tar file and goes on the root of a 4G or smaller fat32 formatted drive.
                                We know a thing or two because we've seen a thing or two.
                                The medication helps though...

                                Comment

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