No Animation Guide Data Available on bizhub C360

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8142

    #61
    Re: No Animation Guide Data Available on bizhub C360

    Originally posted by Schumy42
    Hi everyone,

    Someone can help me, I'm looking for the Movie animation file for a C280.
    I have no access to Konica service site.
    After format the hdd, I have message "No data movie animation"

    Best Regards.
    Drop us an email we can supply it for you.

    Firmware Update - Printer & Copier Firmware

    Or as other have suggested contribute to this site & they may send you it.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • Schumy42
      Junior Member
      • Aug 2020
      • 3

      #62
      Re: No Animation Guide Data Available on bizhub C360

      Originally posted by copier tech
      Drop us an email we can supply it for you.

      Firmware Update - Printer & Copier Firmware

      Or as other have suggested contribute to this site & they may send you it.


      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8142

        #63
        Re: No Animation Guide Data Available on bizhub C360

        Hi,

        This site is generally for technicians not end users.

        However you will find should you donate to this site you may find the techs more accommodating & they'll send you any files you need.
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 8006

          #64
          Re: No Animation Guide Data Available on bizhub C360

          Originally posted by copier tech
          Hi,

          This site is generally for technicians not end users.

          However you will find should you donate to this site you may find the techs more accommodating & they'll send you any files you need.
          Agree. You can also contact copier tech site and purchase needed.

          You can choose from some options:
          1. Pay Frenchman KM tech to come do it for you.
          2. Source it here.
          3. Find it somewhere in the internet.

          Should you insist on that you need to receive FW(movie data) free and now, good luck you definitely will start receiving red cards(mine is just pending).
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • emujo2
            Service Manager

            1,000+ Posts
            • Mar 2017
            • 1579

            #65
            Re: No Animation Guide Data Available on bizhub C360

            \


            If a KM trained tech needs help and firmware is recommended , that tech can access the firmware and try it..That is mainly what this site is about..Vendor trained techs helping other vendor trained techs..We are not here to supply end users with firmware, parts books, service manuals, passwords ect..(although some do). Go pound sand with your opinions. E

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798

              #66
              Re: No Animation Guide Data Available on bizhub C360

              to ask for COPYRIGHT FILES/SOFTWARE is a violation of CTN forum rules : https://www.copytechnet.com/forums/misc.php?do=vsarules

              you are a newbie here who CLAIMS to be a tech, with NO supporting info posted in your profile.

              3 posts (mostly in this thread) and now you cop an attitude because you can't get what you want.

              as others have stated this forum/site it to help TRAINED techs out with their problems.

              a small donation to CTN: https://www.copytechnet.com/forums/v....php?do=donate

              will more than likely get you what you desire, but with your COMPLAINING about having to pay makes you sound more like an end-user and not a fellow tech.

              we get a lot of liars and frauds here so we have become very wary of people like you.

              E said it all 'go pound sand'

              and congrats I am not as forgiving as Tsbservice you have pushed your luck.

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 8006

                #67
                Re: No Animation Guide Data Available on bizhub C360

                Originally posted by Phil B.
                to ask for COPYRIGHT FILES/SOFTWARE is a violation of CTN forum rules : https://www.copytechnet.com/forums/misc.php?do=vsarules

                you are a newbie here who CLAIMS to be a tech, with NO supporting info posted in your profile.

                3 posts (mostly in this thread) and now you cop an attitude because you can't get what you want.

                as others have stated this forum/site it to help TRAINED techs out with their problems.

                a small donation to CTN: https://www.copytechnet.com/forums/v....php?do=donate

                will more than likely get you what you desire, but with your COMPLAINING about having to pay makes you sound more like an end-user and not a fellow tech.

                we get a lot of liars and frauds here so we have become very wary of people like you.

                E said it all 'go pound sand'

                and congrats I am not as forgiving as Tsbservice you have pushed your luck.
                😁 Hey Phil, one of the best posts recently to read. You've covered everything Brother.
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22798

                  #68
                  Re: No Animation Guide Data Available on bizhub C360

                  Originally posted by tsbservice
                  😁 Hey Phil, one of the best posts recently to read. You've covered everything Brother.
                  Thanks Brother,

                  If you think this one was good please go read this one: New users ( tech and end users ) breaking forum rules ( #5 mainly )

                  I am getting tired of non-techs and newbies thinking they are entitled to this info we have bled .. sweated.. pulled hair out (some of us can't afford this) to attain.

                  It really galls me on the attitude some of these pukes have ... note the muther in this thread that copped a major tude when he was turned down.

                  Thanks again and I hope we ALL get on the page about violating forum rule #5. This could get a 'kind' tech the loss of his tech ID and his company to lose the right to sell the product.

                  Lets ALL do our part to stop the flow of 'free files/manuals' floating around.

                  end of rant

                  Comment

                  • Xehe
                    Technician

                    Site Contributor
                    • Oct 2020
                    • 11

                    #69
                    Re: No Animation Guide Data Available on bizhub C360

                    Hi,

                    I donated a c454e from my company to a dog rescue center. But after resetting the printer it wont print for them. So i went there to try helping them. It say " no animation guide data available", but it should be able to print anyway right? Or is it something that might be failing and it wont show whats wrong thanks to the guide is inactive?

                    In the "joblist" it only say stop after the job.

                    My english isnt the best but i hope you guys understand.

                    Tanks in advance.

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 8006

                      #70
                      Re: No Animation Guide Data Available on bizhub C360

                      Who and how did reset machine? No animation guide warning usually is harmless to machine functionality. You will need FW update to clear this warning.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • Xehe
                        Technician

                        Site Contributor
                        • Oct 2020
                        • 11

                        #71

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 8142

                          #72
                          Re: No Animation Guide Data Available on bizhub C360

                          Hi,

                          Sounds like you have user authentication or account track turned on, have a look in administrator settings & check both are off.

                          Also if one of the drums/fuser or transfer belt have reached life the machine won't print. Press utility & check the consumable life counter.

                          When your IT guy did the all clear he deleted the animation file, drop us an email we can supply this for you, this warning could be masking another one stopping you from printing.

                          Firmware Update - Printer & Copier Firmware



                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • Xehe
                            Technician

                            Site Contributor
                            • Oct 2020
                            • 11

                            #73
                            Re: No Animation Guide Data Available on bizhub C360

                            Hi,

                            Im pretty sure i checked the user and account thing. And allowed everything. But i will check again.

                            The support was out and reseted the transfer roller. They didnt change it tho. Was a warning on transfer roller life. But it worked after. Can it be that one thats Messing up now? There is no warning of it now.

                            i will have to set up a PayPal first.

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 8142

                              #74
                              Re: No Animation Guide Data Available on bizhub C360

                              Originally posted by Xehe
                              Hi,

                              Im pretty sure i checked the user and account thing. And allowed everything. But i will check again.

                              The support was out and reseted the transfer roller. They didnt change it tho. Was a warning on transfer roller life. But it worked after. Can it be that one thats Messing up now? There is no warning of it now.

                              i will have to set up a PayPal first.
                              ​That transfer roller message may well be the reason you couldn't print.


                              You don't need to set up a Paypal account to purchase from us, I believe you can simply make a one off payment via card.


                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

                              • Xehe
                                Technician

                                Site Contributor
                                • Oct 2020
                                • 11

                                #75
                                Re: No Animation Guide Data Available on bizhub C360

                                Originally posted by copier tech
                                ​That transfer roller message may well be the reason you couldn't print.


                                You don't need to set up a Paypal account to purchase from us, I believe you can simply make a one off payment via card.


                                So even i they reset the roller warning. And it worked until we moved it over there? There is no message now.

                                My first thought was FW. Or user access.

                                On my company it was IT desk who fixad everything and it was strict who was allowed to print etc.
                                And it worked flawless before they reseted it.

                                i will go over there tomorrow and give it a go again. Feel bad that i gave them a non working printer when i thought i was helping out.


                                Thanks for helping out btw.

                                Comment

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