c353 only hour glass

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  • jackson007
    Trusted Tech
    100+ Posts
    • Jul 2010
    • 114

    #1

    [Dead] c353 only hour glass

    sir,
    in c353 after power on only hour glass is displaying continuously like hanged .machine is not coming to next screen.i tried nvram software updateded with cf card.but no change.plz help me any body.
  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013

    #2
    Re: c353 only hour glass

    Originally posted by jackson007
    sir,
    in c353 after power on only hour glass is displaying continuously like hanged .machine is not coming to next screen.i tried nvram software updateded with cf card.but no change.plz help me any body.

    Do you have the correct nvram recovery jig? plus ..if you do more than recovery you may need to know relevant security codes for your country model.

    or


    Service ROM is corrupted and you may need to ask for new one.
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: c353 only hour glass

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

      Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

      Paul@justmanuals.com

      Comment

      • morpk
        Technician

        50+ Posts
        • Oct 2010
        • 97

        #4
        Re: c353 only hour glass

        Have you tried a mass production firmware ? could be your MFP Board or the NVRAM is dead

        Comment

        • DCPS
          Trusted Tech

          100+ Posts
          • Mar 2008
          • 116

          #5
          Re: c353 only hour glass

          Originally posted by jackson007
          sir,
          in c353 after power on only hour glass is displaying continuously like hanged .machine is not coming to next screen.i tried nvram software updateded with cf card.but no change.plz help me any body.
          Well then it sounds like MFPB problem. You know there is a special FW for this issue. If you hava access to the CSES then search for "sandglas".

          Comment

          • jackson007
            Trusted Tech
            100+ Posts
            • Jul 2010
            • 114

            #6
            Re: c353 only hour glass

            Originally posted by DCPS
            Well then it sounds like MFPB problem. You know there is a special FW for this issue. If you hava access to the CSES then search for "sandglas".

            sorry i tried with c253 nvram,

            and i dont have c353 nvram ,so i did nt atempt with that

            . i thought like c252,c352.now i will try for c353 firmware.


            thank you

            Comment

            • DCPS
              Trusted Tech

              100+ Posts
              • Mar 2008
              • 116

              #7
              Re: c353 only hour glass

              Originally posted by jackson007
              sorry i tried with c253 nvram,

              and i dont have c353 nvram ,so i did nt atempt with that

              . i thought like c252,c352.now i will try for c353 firmware.


              thank you
              Before NVRAM recovery i would try the special FW for "sandglas". If it doesn't work then you can go for the NVRAM Recovery. Also before all that try to disconnect the HDD and see if it is the same.

              Comment

              • oldschool
                Trusted Tech

                100+ Posts
                • Mar 2007
                • 245

                #8
                Re: c353 only hour glass

                I have the same issue on my C253. Is it the same "need the sandglas firmware" fix?
                Damn Friday the 13th!
                Jamex Tech Support: Saving the world one phone call at a time.

                Comment

                • jackson007
                  Trusted Tech
                  100+ Posts
                  • Jul 2010
                  • 114

                  #9
                  Re: c353 only hour glass

                  Originally posted by oldschool
                  I have the same issue on my C253. Is it the same "need the sandglas firmware" fix?
                  Damn Friday the 13th!



                  any body plz help me for bizhub c353 nvram.

                  Comment

                  • habik
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Apr 2010
                    • 2013

                    #10
                    Re: c353 only hour glass

                    Originally posted by jackson007
                    any body plz help me for bizhub c353 nvram.

                    Once you flash the incorrect NVram fw it is quite a hard way back,, I made a mistake with a vendor +650 and flashed it with c550 it allowed me to do NVram and after that I had just a sand-glass. Had to get the vendor to send me their proper NVRAM +650 jig so be careful what you flashing your machine with.

                    I am sure you can find the correct one on the tech rep site.

                    Yeah try the HDD first as mentioned above.
                    .OK Google! ... will I need Berrocca this morning?
                    Firmwares HERE

                    Comment

                    • apollo
                      Technician

                      100+ Posts
                      • Mar 2008
                      • 182

                      #11
                      Re: c353 only hour glass

                      Hi

                      send me your email and will send you correct C353 NVRAM file & documents.

                      Comment

                      • HoonBoy
                        Trusted Tech

                        100+ Posts
                        • May 2011
                        • 130

                        #12
                        Re: c353 only hour glass

                        Besides the NV Ram(reset) or MFP board also could be a defective Memory dimm... You could try swapping the two dimms to see if it makes a different(could give a error or black screen instead),
                        or just swap them both if you have the opportunity...

                        Also could be a problem with the control panel or any of it's connectors...

                        Comment

                        • habik
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Apr 2010
                          • 2013

                          #13
                          Re: c353 only hour glass

                          Originally posted by HoonBoy
                          Besides the NV Ram(reset) or MFP board also could be a defective Memory dimm... You could try swapping the two dimms to see if it makes a different(could give a error or black screen instead),
                          or just swap them both if you have the opportunity...

                          Also could be a problem with the control panel or any of it's connectors...

                          Damn, you are actually right, now I remember I had similar when DIMM was corrupted. GOOD we have you HoonBoy
                          .OK Google! ... will I need Berrocca this morning?
                          Firmwares HERE

                          Comment

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