Error code C2557

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  • LennoxD
    Technician
    • Sep 2011
    • 82

    #1

    Error code C2557

    Where is the TCR Sensor located? How can I get to it to clean it?
  • Mr Spock
    Vulcan Inventor of Death

    1,000+ Posts
    • Aug 2006
    • 2064

    #2
    Re: Error code C2557

    depending on model either dev unit or drum unit or around drum unit looking at drum
    And Star Trek was just a tv show...yeah right!

    Comment

    • Max Kilby
      Technician
      • Oct 2011
      • 30

      #3
      Re: Error code C2557

      What model are you looking at?

      Comment

      • EarthKmTech
        Step aside, noob

        1,000+ Posts
        • May 2009
        • 2142

        #4
        Re: Error code C2557

        Originally posted by LennoxD
        Where is the TCR Sensor located? How can I get to it to clean it?
        How about providing the model so someone can actually answer the question and give advice about the possible causes.

        If your a technician, id be considering a different career path.

        Comment

        • LennoxD
          Technician
          • Sep 2011
          • 82

          #5
          Re: Error code C2557

          Yha I derserve those comments. The model is Bizhub250

          Comment

          • fixthecopier
            ALIEN OVERLORD

            2,500+ Posts
            • Apr 2008
            • 4714

            #6
            Re: Error code C2557

            Cleaning the sensor will do no good. You need new developer, and if the right side of the drum is scratched, new dv collars and a new drum.
            The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

            Comment

            • LennoxD
              Technician
              • Sep 2011
              • 82

              #7
              Re: Error code C2557

              I replaced developer and drum unit. Error cleared and a few hrs later customer called back saying error was again displayed

              Comment

              • habik
                Service Manager

                Site Contributor
                1,000+ Posts
                • Apr 2010
                • 2014

                #8
                Re: Error code C2557

                Originally posted by LennoxD
                I replaced developer and drum unit. Error cleared and a few hrs later customer called back saying error was again displayed

                Have you got enough toner in the dev. unit ..is it not starving the dev? check that first. You may have a problem with the toner hopper. take the hopper out completely and clean all sensor at the back for toner empty and toner cartridge present. Next clean the IU cartridge sensor and lastly the Front and rear Calibration sensor. when you pull the transfer belt out you see them. Dust it off and wipe it with alcohol. Put all together and do Full toner add for all colors and image calibration Gradation adjust .

                Let us know how it went.
                .OK Google! ... will I need Berrocca this morning?
                Firmwares HERE

                Comment

                • Albonline
                  Service Manager

                  1,000+ Posts
                  • Sep 2008
                  • 1129

                  #9
                  Re: Error code C2557

                  I think this is a bh250 and he has the worn developer collor symtoms showing up. was the developer unit changed? or just the powder?

                  Comment

                  • Darren King
                    copiertech

                    500+ Posts
                    • Jul 2007
                    • 652

                    #10
                    Re: Error code C2557

                    If you have a ring around the rear of the drum, be sure to replace the transfer roller. That is what causes it, not the worn spacer rollers.
                    Hope this helps.
                    Darren

                    Comment

                    • kmhri5

                      #11
                      Re: Error code C2557

                      If the machine is old you could have problem with sub hopper, check solenoid on it. The sponge on it can cause it to stick and sub hopper continues to deliver toner to developing unit.

                      Comment

                      • Hansoon
                        Field Supervisor

                        Site Contributor
                        2,500+ Posts
                        • Sep 2007
                        • 3340

                        #12
                        Re: Error code C2557

                        If you enter:

                        c2557 - Search Results - Copytechnet.com

                        in your browser you'll find around 40 million or so entries about this issue...................

                        Make yourself a coffee and some sandwiches and have a good read

                        Hans
                        " Sent from my Intel 80286 using MS-DOS 2.0 "

                        Comment

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