C552 c2554 Error

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  • Mooseface2r
    Trusted Tech

    100+ Posts
    • Jan 2011
    • 114

    C552 c2554 Error

    Has anyone got a heads up on this code C2554, in the manual it gives the below. the M toner was very low when it started throwing this code. i replaced the toner but still have the code.

    Any idea? i have ordered a M Imaing unit but im sure i must be missing something.

    1 Reinstall toner cartridge
    2 Reinstall imaging unit
    3 Change imaging unit
    4 PRCB ICP17 conduction check
    5 Change PRCB
    6 Change sub hopper unit
  • acusso1234
    Tecnico

    250+ Posts
    • Dec 2008
    • 250

    #2
    Re: C552 c2554 Error

    Hi, you can try a Toner Supply. Have a look at the hopper too. How the magenta test looks like?
    Are the values in table number ok?
    ... In the minute that you're thinking of giving up, think about why you lasted so long ...

    Comment

    • Mooseface2r
      Trusted Tech

      100+ Posts
      • Jan 2011
      • 114

      #3
      Re: C552 c2554 Error

      HI, what table number are we talking about?

      Comment

      • acusso1234
        Tecnico

        250+ Posts
        • Dec 2008
        • 250

        #4
        Re: C552 c2554 Error

        Originally posted by Mooseface2r
        HI, what table number are we talking about?
        State confirmation-->Table Number in Service Mode
        ... In the minute that you're thinking of giving up, think about why you lasted so long ...

        Comment

        • morpk
          Technician

          50+ Posts
          • Oct 2010
          • 97

          #5
          Re: C552 c2554 Error

          i like to try the basics first
          trouble reset: turn off machine hold down utility/counter button (keep holding), turn on machine, when you see a black circle on the top right hand corner let go of the utility button hit the trouble reset button and then reset machine.

          hope this helps

          Comment

          • kingarthur
            Service Manager

            1,000+ Posts
            • Feb 2008
            • 1183

            #6
            Re: C552 c2554 Error

            when i've had this problem on older (c250/ c352) models, it has always been either the toner supply motor, or the clutch inside the toner drive unit, on a C451 it was the toner sensor in the sub hopper, it's the same sensor as the "thunderbolt"....the one in the dv unit....
            Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

            Comment

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