bizhub C452, C2253

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22999

    #1

    bizhub C452, C2253

    OK. You want to talk about convoluted?
    This all starts with a "Toner Waste Container is Missing." message on a bizhub C452.

    The customer did me the favor of busting off the flag on the lower right corner of the waste bottle. No sweat, right? Wrong. Now it's a C-2253 error. That's a color developing motor error for those of you following along. It occurs during initialization or if reset by front door.

    So I track the voltages back:
    color developing motor M16: CN1-8 and CN1-9: no 24vdc
    On PRCB:
    connection for M16: CN3-2 and CN3-4: still no 24vdc
    ICP13: fuse closed/good
    24vdc from power supply: CN1-1 and CN1-2: still no 24vdc
    On Power Supply (A0P0 R704 11):
    24vdc from power supply: PJ005-1 and PJ005-2: still no 24vdc (also absent at PJ005-3, PJ005-5, PJ005-9, PJ005-10)
    enabled by relay RL801 and RL803, PJ008-12 (DRIVE_RY_REM) and PJ008-14 (INTER_LOCK_SW): 24.8vdc pin 12 to frame ground, pin 14 does not go to ground.
    On PRCB:
    enabled by relay RL801 and RL803 on Power Supply, CN7-3 (DRIVE_RY_REM) and CN7-1 (INTER_LOCK_SW): 24.8vdc pin 3 to frame ground, pin 1 does not go to ground.

    I don't think that I can track this any further back into the PRCB. Do you think it's a PRCB problem? The thing that's got me wondering is the signal (INTER_LOCK_SW). This couldn't come down to an open interlock could it? I've checked the front doors, three on the right side, paper deck right door. Have I missed any?

    I've tried the power supply, no change. I unplugged PJ005 to see if 24vdc returned (possible short?), no change. Since other 24vdc lines are working I removed individual pins PJ005-1, PJ005-3, PJ005-5, PJ005-9, PJ005-10, one at a time to see if I could remove a short, no change. I've removed the other 24vdc connectors, then it asks for imaging units.

    Any thoughts? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
  • CompyTech
    Super Tech

    500+ Posts
    • Feb 2011
    • 706

    #2
    Re: bizhub C452, C2253

    Originally posted by blackcat4866
    OK. You want to talk about convoluted?
    This all starts with a "Toner Waste Container is Missing." message on a bizhub C452.

    The customer did me the favor of busting off the flag on the lower right corner of the waste bottle. No sweat, right? Wrong. Now it's a C-2253 error. That's a color developing motor error for those of you following along. It occurs during initialization or if reset by front door.

    So I track the voltages back:
    color developing motor M16: CN1-8 and CN1-9: no 24vdc
    On PRCB:
    connection for M16: CN3-2 and CN3-4: still no 24vdc
    ICP13: fuse closed/good
    24vdc from power supply: CN1-1 and CN1-2: still no 24vdc
    On Power Supply (A0P0 R704 11):
    24vdc from power supply: PJ005-1 and PJ005-2: still no 24vdc (also absent at PJ005-3, PJ005-5, PJ005-9, PJ005-10)
    enabled by relay RL801 and RL803, PJ008-12 (DRIVE_RY_REM) and PJ008-14 (INTER_LOCK_SW): 24.8vdc pin 12 to frame ground, pin 14 does not go to ground.
    On PRCB:
    enabled by relay RL801 and RL803 on Power Supply, CN7-3 (DRIVE_RY_REM) and CN7-1 (INTER_LOCK_SW): 24.8vdc pin 3 to frame ground, pin 1 does not go to ground.

    I don't think that I can track this any further back into the PRCB. Do you think it's a PRCB problem? The thing that's got me wondering is the signal (INTER_LOCK_SW). This couldn't come down to an open interlock could it? I've checked the front doors, three on the right side, paper deck right door. Have I missed any?

    I've tried the power supply, no change. I unplugged PJ005 to see if 24vdc returned (possible short?), no change. Since other 24vdc lines are working I removed individual pins PJ005-1, PJ005-3, PJ005-5, PJ005-9, PJ005-10, one at a time to see if I could remove a short, no change. I've removed the other 24vdc connectors, then it asks for imaging units.

    Any thoughts? =^..^=

    Actually it could be as simple as one of the dev. units are clogged. Had this happen on a C550 the shutter broke of the dev. unit, was partially closed, toner backed up. it threw a code.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22999

      #3
      Re: bizhub C452, C2253

      That was the first thing I checked. They all turn easy. The motor does not even give a twitch during initialization with my thumb on the flywheel. Thanks for taking the time to read my diatribe. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Mr Spock
        Vulcan Inventor of Death

        1,000+ Posts
        • Aug 2006
        • 2064

        #4
        Re: bizhub C452, C2253

        check the iu connector. I have seen customers slam the iu's and toner so hard they short the connectors out. I believe it was the same type of code (different color). p.s. this is a pain to replace.
        And Star Trek was just a tv show...yeah right!

        Comment

        • SmellsHot
          Head Tech

          500+ Posts
          • Dec 2009
          • 512

          #5
          Re: bizhub C452, C2253

          Move the PWB box assy far enough out of the way that you can remove the four screws from the motor and hold it in your hand and see if it will fire up then. This will at least eliminate iu's and binding. If you already replaced power supply, I would then go to PRCB, if you've already reseated connectors. or maybe just start with the motor
          Everyone has the right to be stupid. Some people just abuse this privelage more than others

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22999

            #6
            Re: bizhub C452, C2253

            Since I cannot even get the 24V without the motor connected, I'm going to order the PRCB.

            You know these newer manuals are just terrible. There isn't one word written to describe the motor driver circuit for the color developing motor. Thanks for your comments. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Mita-Konica-Tech
              Technician
              • Jul 2011
              • 76

              #7
              Re: bizhub C452, C2253

              Originally posted by blackcat4866
              Since I cannot even get the 24V without the motor connected, I'm going to order the PRCB.

              You know these newer manuals are just terrible. There isn't one word written to describe the motor driver circuit for the color developing motor. Thanks for your comments. =^..^=

              Hey Blackcat today was your day off from work.... you had a sick cat to take care of....

              Be nice to Miss Konica....her manuals are better than most...LOL....

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22999

                #8
                Re: bizhub C452, C2253

                Felix is fine. He has some sort of a corn on his toe. A simple trim.
                Amber got her teeth cleaned. No big deal.
                Cindy got her neutering incision repaired. It had not closed properly. She's very cranky. It will be a long time before she forgives me. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • Hansoon
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Sep 2007
                  • 3374

                  #9
                  Re: bizhub C452, C2253

                  Felix, Amber, Cindy.....

                  We want pics, pics, pics...



                  Hans
                  “Sent from my Intel 80286 using MS-DOS 2.0”

                  Comment

                  • JR2ALTA
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Feb 2010
                    • 2031

                    #10
                    Re: bizhub C452, C2253

                    Originally posted by blackcat4866
                    Since I cannot even get the 24V without the motor connected, I'm going to order the PRCB.

                    You know these newer manuals are just terrible. There isn't one word written to describe the motor driver circuit for the color developing motor. Thanks for your comments. =^..^=

                    Sometimes you cannot read voltage until the chain of events requires the voltage. I ordered a board for a cassette issue because of no voltage, but it turns out the voltage only appeared after the cassette was shut and the lift mech kicked in.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22999

                      #11
                      Re: bizhub C452, C2253

                      Originally posted by Hansoon
                      Felix, Amber, Cindy.....

                      We want pics, pics, pics...



                      Hans
                      Cindy Lou:

                      Cindy Lou Portrait.JPG

                      Felix:

                      Felix in the Tree.JPG

                      Amber:

                      Amber Portrait.JPG

                      =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • CompyTech
                        Super Tech

                        500+ Posts
                        • Feb 2011
                        • 706

                        #12
                        Re: bizhub C452, C2253

                        Amber sitting next to the drum how cute lol. Do you have them trained to turn a screwdriver yet? Hopefully the board works out for ya. It's hard to diagnose motors cause you take the boards off to test them.. But wait, you can't test them with the board off.. They should really have a mode in the Tech Rep mode to test the motors. The old Konicas had 47 mode. Why they couldn't build that into Test mode in the service mode is beyond me.

                        Comment

                        • SmellsHot
                          Head Tech

                          500+ Posts
                          • Dec 2009
                          • 512

                          #13
                          Re: bizhub C452, C2253

                          "Compytech" The new konica color machines(C224,C284,C364,C454,C554,C654,C754) will have the test mode for motors and sensors. And all I can say....is about freakin time!!
                          Everyone has the right to be stupid. Some people just abuse this privelage more than others

                          Comment

                          • kingpd@businessprints.net
                            Senior Tech

                            500+ Posts
                            • Feb 2008
                            • 921

                            #14
                            Re: bizhub C452, C2253

                            Haven't had this happen yet to me thank goodness. You probably don't have another machine that you can try to swap a few things out with do you?

                            Originally posted by blackcat4866
                            OK. You want to talk about convoluted?
                            This all starts with a "Toner Waste Container is Missing." message on a bizhub C452.

                            The customer did me the favor of busting off the flag on the lower right corner of the waste bottle. No sweat, right? Wrong. Now it's a C-2253 error. That's a color developing motor error for those of you following along. It occurs during initialization or if reset by front door.

                            So I track the voltages back:
                            color developing motor M16: CN1-8 and CN1-9: no 24vdc
                            On PRCB:
                            connection for M16: CN3-2 and CN3-4: still no 24vdc
                            ICP13: fuse closed/good
                            24vdc from power supply: CN1-1 and CN1-2: still no 24vdc
                            On Power Supply (A0P0 R704 11):
                            24vdc from power supply: PJ005-1 and PJ005-2: still no 24vdc (also absent at PJ005-3, PJ005-5, PJ005-9, PJ005-10)
                            enabled by relay RL801 and RL803, PJ008-12 (DRIVE_RY_REM) and PJ008-14 (INTER_LOCK_SW): 24.8vdc pin 12 to frame ground, pin 14 does not go to ground.
                            On PRCB:
                            enabled by relay RL801 and RL803 on Power Supply, CN7-3 (DRIVE_RY_REM) and CN7-1 (INTER_LOCK_SW): 24.8vdc pin 3 to frame ground, pin 1 does not go to ground.

                            I don't think that I can track this any further back into the PRCB. Do you think it's a PRCB problem? The thing that's got me wondering is the signal (INTER_LOCK_SW). This couldn't come down to an open interlock could it? I've checked the front doors, three on the right side, paper deck right door. Have I missed any?

                            I've tried the power supply, no change. I unplugged PJ005 to see if 24vdc returned (possible short?), no change. Since other 24vdc lines are working I removed individual pins PJ005-1, PJ005-3, PJ005-5, PJ005-9, PJ005-10, one at a time to see if I could remove a short, no change. I've removed the other 24vdc connectors, then it asks for imaging units.

                            Any thoughts? =^..^=

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22999

                              #15
                              Re: bizhub C452, C2253

                              Unfortunately, no. I'll be heading out there tomorrow. I'll keep you posted. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

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