Hi, I've got a problem with making copies on new BH C220. After instalation a new C220 copier strongly as Instalation Manual says, everything is OK like printing in colour, copying in black and white but copying in Full Color Mode always have on copies vertical, thin lines (about 0,25mm) from top to bottom of the page. There are 19 lines with same distance between them. In case of making copie on a glass board the lines are magenta colour but in case of making copies using feeder lines are cyan colour. Can send example page on email. Anybody can help? Regards Kondi
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Re: BH C220 copy trouble after new copier instalation
Ah! The "Lines Of Shame". Those lines mean that you skipped a couple steps during the installation, or did them in the wrong order. Find your installation instructions and starting from the part where it tells you to plug in the machine, re-do the setup. Those lines will go away. I promise. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: BH C220 copy trouble after new copier instalation
Thanks for your immediately answer. It could happen. I'll try to do it as You said tomorrow and tell You back if it's ok. Regards KondiComment
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Re: BH C220 copy trouble after new copier instalation
Hi Cat,Today I tried to re-do the setup 3 times and nothing good happens. The same thin lines still stay on color copy. I've got original Instalation Manual and I don't know what to do now. Maybe you know the tip to solve the problem....Comment
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Re: BH C220 copy trouble after new copier instalation
There's a bulletin on this subject, but it says exactly the same thing as the setup instructions. Did you do every step, precisely, to the letter exactly? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: BH C220 copy trouble after new copier instalation
Can't find this bulletin on european KM online infohub. I'll send you my Installation Manual, check this out plaease...Comment
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Re: BH C220 copy trouble after new copier instalation
You can't skip or do any of the steps out of order...you must do the non image area erase, and cycle power..You have to input the Admin time settings after you do the service mode setting...EmujoIf you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.Comment
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Re: BH C220 copy trouble after new copier instalation
Is that all? Have you got this problem?Comment
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Re: BH C220 copy trouble after new copier instalation
Pro-tip: Do a data clear before doing the startup again. I had this exact problem yesterday, on a C280 (same machine). Went to the customer, went into service mode, "System 1", Initialization, performed "Clear all data". Started from the "Manual Toner Add" step, ended on the administrator time setting, hey presto, the lines dissapeared.Comment
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Re: BH C220 copy trouble after new copier instalation
I had one of these revert to that after a bad power failure (yes it has an ESP device as well) had to run thru the setup procedure too.. Had me scratching my head tho... won't forget that one!
Regards!
A.Comment
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Re: BH C220 copy trouble after new copier instalation
Done!
Trouble solution is to re-do setup steps from "Manual Toner Add" to "Date/Time Setting". Do not have to "Clear All Data".
Don't know why it didn't work ealier cause I did it the same way.
Thaks You allComment
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Re: BH C220 copy trouble after new copier instalation
Congratulations on sticking with it. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: BH C220 copy trouble after new copier instalation
Hello guys, I'm having this same issue with a C220, but I can't find the installation instructions anywhere, do you guys know where can I find a downloadable version?
ThanksComment
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