C8000 uneven (gloss difference)

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  • fernan
    Technician

    50+ Posts
    • Jan 2008
    • 61
    #1

    [CQ] C8000 uneven (gloss difference)

    Good Day too all,

    I have a C8000 having uneven gloss on the edge of the copy for about 10 - 15 mm, so far the things I have done is that I followed the troubleshooting guide mentioned on by KM but same problem occur,
    Any idea from KM specialist how to sort out this problem
    Tags: None
    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9919
      #2
      Re: C8000 uneven (gloss difference)

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22743
          #3
          Re: C8000 uneven (gloss difference)

          Did your troubleshooting guide say anything about the foam rollers in the finisher? I just read something about how they were designed to minimize differences in gloss. Just a thought ...

          =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • jrf
              Trusted Tech

              100+ Posts
              • Feb 2009
              • 142
              #4
              Re: C8000 uneven (gloss difference)

              There was a batch of serial nos which had poor fusers in them which caused many quality issues. It may be possibble that your machine is one of these.

                Comment

                • fernan
                  Technician

                  50+ Posts
                  • Jan 2008
                  • 61
                  #5
                  Re: C8000 uneven (gloss difference)

                  Originally posted by jrf
                  There was a batch of serial nos which had poor fusers in them which caused many quality issues. It may be possibble that your machine is one of these.
                  You mean sir that the fusing it self have the problem?

                    Comment

                    • jrf
                      Trusted Tech

                      100+ Posts
                      • Feb 2009
                      • 142
                      #6
                      Re: C8000 uneven (gloss difference)

                      Yes,
                      There were a a few problems caused by these such as colour calibration and quality issues, but your machine may not be part of the batch. I dont have the serial no listings anymore but im sure they can be obtained from KM
                      What firmware have you loaded now ?

                        Comment

                        • fernan
                          Technician

                          50+ Posts
                          • Jan 2008
                          • 61
                          #7
                          Re: C8000 uneven (gloss difference)

                          Originally posted by jrf
                          Yes,
                          There were a a few problems caused by these such as colour calibration and quality issues, but your machine may not be part of the batch. I dont have the serial no listings anymore but im sure they can be obtained from KM
                          What firmware have you loaded now ?
                          If I'm not mistaken it was version 40 sir,
                          In case that my machine was included on the list you are talking about is there any solution?,

                            Comment

                            • jrf
                              Trusted Tech

                              100+ Posts
                              • Feb 2009
                              • 142
                              #8
                              Re: C8000 uneven (gloss difference)

                              Only solution is to replace fuser unit. Ver 50 FW is available now.
                              Good luck.
                              May i ask if you have had any 2721 codes on 300g stock

                                Comment

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