I have changed the NVRAM board in the machine,but when i switched the machine ON, Licence management error shows up and then it shows that,The Following Function cannot be used because the Scanner is not Available! and i don't see any trays to select! can i get help to fix this problem?
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Re: KM 423 Licence Management Eror
You will need the service manual to walk through all the steps but in a nutshell
1 firmware recover to base firmware
2 reset all admin codes
3 upgrade to the latest in increments.And Star Trek was just a tv show...yeah right! -
Re: KM 423 Licence Management Eror
There's a little more to it than that. If you've not an authorized dealer, you'll need the assistance of one:
"License Management error occurred." after removing or replacing MFP PWB. Record request code: Utility/Counter > Meter Count > Check Details > Stop 00 Stop 01 > Stop 9 > License Managent > Repair > Repair Request Code > place LTR-R paper in tray #1 > Start to print data. Then visit www.mykonicaminolta.com > License Mgmt Server > Repair License > enter data > Registration. To enter code on the machine: Utility/Counter > Meter Count > Check Details > Stop 00 Stop 01 > Stop 9 > License Mgmt > Repair > Repair Code > enter repair permission code > End > Apply > power Off/On.
This is not something you can fix without the help of Konica Minolta or an authorized dealer. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: KM 423 Licence Management Eror
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Paul@justmanuals.comComment
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Re: KM 423 Licence Management Eror
I have fixed the LMS with the help of KM but i am still unable to use photo copy/scanner feature or able to select any tray because it don't show any on the display
It is displayed on the machine that,
The Following Function cannot be used because the Scanner is not Available! copy/scan/Fax
I have initialized and uploaded Firmwire but still unable to the feature!Comment
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Re: KM 423 Licence Management Eror
Perhaps the hard drive is not "Set" (shown as an installed option) in the service mode. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: KM 423 Licence Management Eror
blackcat4866 suggested the hard drive not being set.
He might be right, but if it is, you may want to consider a physical format then a logical format (I am not familiar with these machines; however, I suspect its the same as other models, so a conversion up may be needed after FW install, perhaps).
There might be some other peripherals that you need to set/enable in Service Mode...?Comment
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Re: KM 423 Licence Management Eror
thaksComment
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Re: KM 423 Licence Management Eror
hello i speak spanish i have bizhub 363 with message : the following funtions cannot be used because the scaner is not solution i need firmware recovery nvram A1UD0Y0-F000-GQ7-D1(00).exe this is an old new model for you but for me please help me and try what it says in the post but not solved
helpComment
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