C352

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  • logrady2331
    Trusted Tech

    250+ Posts
    • Feb 2011
    • 301

    C352

    Hello all,
    I have a Bizhub C353 with a C4151 - Cyan polygon motor error. I have heard that ALL printheads (lasers) should be replaced as a set. Any thoughts on that or canI just replace the bad one. Is there any firmware that needs to be done along with the replacement? I am trained on the older Minoltas (3102's C500, etc. ) but work mostly now on Ricoh. Any help would be appreciated. Thanks in advance.
  • kingarthur
    Service Manager

    1,000+ Posts
    • Feb 2008
    • 1234

    #2
    Re: C352

    the official line is ...yes you replace them as a set, but i have taken odd printheads from scrap m/c's & fitted them
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9919

      #3
      Re: C352

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

      Comment

      • mitchl
        Senior Tech

        Site Contributor
        500+ Posts
        • Apr 2007
        • 501

        #4
        Re: C352

        Yes you can replace just one if need be according to KM and me.......... had to do it numerous times on the c203/253/353 series machines. It always a good idea to hit the FW after install as it cant hurt.

        Comment

        • logrady2331
          Trusted Tech

          250+ Posts
          • Feb 2011
          • 301

          #5
          Re: C352

          I know this is very stupid question but what Koinca Minolta calls a printhead is the same as what I call an laser unit, right? A02ER70133, A02ER70122, A02ER70111 and 100 are the PN's I have. Sorry to be a pain but this customer is chargeable and I want to make sure I order the correct part. Thanks in advance.

          Comment

          • Darren King
            copiertech

            500+ Posts
            • Jul 2007
            • 652

            #6
            Re: C352

            Yes, Minolta terminology is "printhead" also same as "laser unit" "write unit" etc

            Comment

            • mitchl
              Senior Tech

              Site Contributor
              500+ Posts
              • Apr 2007
              • 501

              #7
              Re: C352

              Originally posted by logrady2331
              I know this is very stupid question but what Koinca Minolta calls a printhead is the same as what I call an laser unit, right? A02ER70133, A02ER70122, A02ER70111 and 100 are the PN's I have. Sorry to be a pain but this customer is chargeable and I want to make sure I order the correct part. Thanks in advance.
              Do a cross reference with the P# and see if it shows up in any other model. If its the same as say a C250/252 I have a used one........... Let me know.

              Comment

              • mrfixit
                Senior Technician

                50+ Posts
                • Sep 2007
                • 84

                #8
                Re: C352

                If they are chargeable tell them they have to be replaced as a set. Give them a huge quote and sick a salesman on them and save yourself a lot of potential headaches.

                Comment

                • mitchl
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Apr 2007
                  • 501

                  #9
                  Re: C352

                  Originally posted by mrfixit
                  If they are chargeable tell them they have to be replaced as a set. Give them a huge quote and sick a salesman on them and save yourself a lot of potential headaches.
                  If they shop around I'm sure they will find it cheaper to fix than replace, you can buy a c300 or c352 for just about nothing these days.......... Great thought though and dont forget to hook the tech up with a perk for the tip lead!

                  Comment

                  • logrady2331
                    Trusted Tech

                    250+ Posts
                    • Feb 2011
                    • 301

                    #10
                    Re: C352

                    They are chargeable and have already approved the estimate for repairs. They bought the machine from KMBS and do not like maintenace agreements. Pay me now or pay me later......................................

                    Comment

                    • mitchl
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Apr 2007
                      • 501

                      #11
                      Re: C352

                      Originally posted by logrady2331
                      They are chargeable and have already approved the estimate for repairs. They bought the machine from KMBS and do not like maintenace agreements. Pay me now or pay me later......................................
                      Yup, hammer time!

                      Comment

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