C203/253/353 Error code c2152

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  • ni311
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2008
    • 658

    #1

    C203/253/353 Error code c2152

    Is anyone getting this code after installing any C203/253/353 machine? From the last 3 machines I installed, 2 were end up in this code after 20-30 copies. I feel like someone is making voodoo to me
    From KM, it seems that a guiding plate from the belt unit is shaped wrong. There is a replacing part (i don't have the part number now but I can give you later if it is someone interested). Also, they changed that part on the belt unit, be careful, the belt with the new guiding plate have a new code, if you order the one from the parts manual you might end up with the bad guiding plate and eventually with the error code...
    Konica Minolta Error Codes - Explanations and Solutions
  • pepper38_cnd
    Field Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2005
    • 1075

    #2
    Maybe this will help.
    Attached Files
    Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
    Now into Ip TV KODI Boxes

    Comment

    • ni311
      Senior Tech

      Site Contributor
      500+ Posts
      • May 2008
      • 658

      #3
      I know the procedure, but more interesting are the reactions of the clients when the new machine is not working after a few pages
      Konica Minolta Error Codes - Explanations and Solutions

      Comment

      • pat
        Technician
        • Mar 2007
        • 16

        #4
        I had the same error today on a c253 model after I replaced the transfer belt last week.

        After checking CL7, M5 & PS31 end resetting everything worked normal though.

        Thanks for the info

        Comment

        • CHACHA

          #5
          C203/253/353 Error code c2152

          you can install the new "transfer detection assy" P/N:A02ER70811
          The transfer belt unit to MFP is new now P/N: A02ER73001.
          No forget to reset C2152 with mode trouble reset
          god luck
          Last edited by Guest; 07-14-2008, 08:30 PM.

          Comment

          • DadO
            Trusted Tech

            Site Contributor
            250+ Posts
            • Dec 2007
            • 401

            #6
            I know the procedure, but more interesting are the reactions of the clients when the new machine is not working after a few pages
            Hehehehehe....what's even funnier is our (at least myne is ) face when this happens

            Comment

            • lanierboy
              Trusted Tech

              100+ Posts
              • Apr 2008
              • 149

              #7
              with this code also look out for people using screws that are too long on the transfer belt retension plates as this stops the motor from engaging and causes the c2152 also. people have a habit of using the paper feed screws. had this on 2 machines now.

              Comment

              • redime

                #8
                http://www.adobe.com/products/acrobat/readstep2.html.
                Note: The following are the serial number cut-ins having the modified Detecting Plate:
                bizhub C353 - A02E010005899 and onward
                bizhub C203 - A02E012005777 and onward
                bizhub C253 - A02E011005566 and onward
                bizhub C353P - A02E013000060 and onward

                2. Transfer Belt Retraction Sensor (PS31) mounting bracket (p/n A02E112100) is fixed with a screw and it can be tilted while assembling. If the bracket is tilted, the sensor cannot detect the Transfer Belt position properly.
                In order to avoid tilting the bracket, the shape of the bracket has been changed. And shape of the sensor actuator has also been changed because the actuator could touch the other parts.
                PARTS
                A02E112100 - current Bracket
                A02E112111 - modified Bracket
                A02E112201 - current Actuator
                A02E112212 - modified Actuator
                Noteshttp://www.adobe.com/products/acrobat/readstep2.html.

                3. Some packing material was not removed from a new Transfer belt before installation.
                Ensure that all packing material has been removed before the Transfer belt is installed.
                SPECIAL NOTE: Solution contribution by Rich Raynor, ESS/SSD and Freddie Burnham, Production Print/SSD

                Comment

                • mitchl
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Apr 2007
                  • 501

                  #9
                  I had a 353 do this right out of the gate, it was the plate on the belt. I enabled "No sleep option" and told the customer to leave the machine on as a temp fix till the mod showed up.............. Gotta love this type a crap on newer machines.

                  Comment

                  • Albonline
                    Service Manager

                    1,000+ Posts
                    • Sep 2008
                    • 1131

                    #10
                    istall both parts in mod, save a callback!

                    Comment

                    • IKy
                      Technician
                      • Apr 2008
                      • 19

                      #11
                      I've had this problem 2 times. Not having modified plate I just sticked films from Kyocera kit on side surface of plate. It still works.

                      Comment

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