Bizhub 501 C-2403 error code

[digicor]

Re: Bizhub 501 C-2403 error code

If you take the FS off you can see the little access plate that they added to get to the sensor.

I had read about it... but only recently saw where it was.

Where is this access plate?

[CraigW]

Re: Bizhub 501 C-2403 error code

Where is this access plate?

I looked on PDF #177 of field service but was not clear enough..... maybe it was under the cover for write unit (had to clean mirrors for light at edge) but pretty sure that's what it's for.

Let us know what you find out, don't have a 501 handy to look.

[digicor]

Re: Bizhub 501 C-2403 error code

Biz Hub Blk N Wht 501
Here's what happened,
The toner needed changing, i used an after market bottle i had from another machine, then the code sc 2403 came right up, so i switched it the next day with OEM, now the code only comes up when the bottle rotates.
The Bottle will rotate two or three times then code out., Is there is a reset or what?, ive re set the hopper to its original position every time, then it rotates two or three times and then is codes.

[rahadyan himura]

Re: Bizhub 501 C-2403 error code

I am currently working on a Bizhub 501 with a C-2403 error code. I have removed the toner bottle assembly and have vacuumed out the toner bottle phase sensor and the entire assembly. I ran 75 copies out of the mfp and thought I was done, when I was with the customer the mfp started to beep, then the error C-2403 magically appeared back on the screen. I have read a lot of posts on this particular issue and have seen where tecs have replaced the ps28 sensor ( toner bottle phase sensor), installed a new indexing ring (50ge33152f) and still have had the C-2403 error reappear. I also read where tecs have modified the springs on the toner lock door ( which I have not attempted yet). I have two questions 1.) Is there a part number for the ps28 sensor and do I need to replace it? 2.) Is there a cut and dry solution to resolve this issue?

yup, you right, error code C-2403 is toner bottle position sensor (PS28), actually you don't need to replace the new one but just cleaning the sensor only. it's answer for you questions number 1.
if you copier installed finisher, uninstall your finisher from your copier and you can see small plate at sided toner cover. remove 1 screw and remove the plate. using short screw driver and remove toner bottle position sensor and clean it. from you story i thing not your machine problem but the toner bottle cup. so after you cleaning your toner bottle position sensor and change your toner also, using original toner (TN511) from KM.
i hope this can help you, thanks

[digicor]

Re: Bizhub 501 C-2403 error code

My 501 has no finisher, i removed the plastic paper catch cover, there is no one screw plate anywhere, i removed the fuser, as well.
Can you send a pic?

[rahadyan himura]

Re: Bizhub 501 C-2403 error code

My 501 has no finisher, i removed the plastic paper catch cover, there is no one screw plate anywhere, i removed the fuser, as well.
Can you send a pic?

yup, i send this pic for you and i hope this can help you.

rahadyan

[digicor]

Re: Bizhub 501 C-2403 error code

the only thing attached was a jpeg of a sample thumbnail..
please resend or send it to pbsoftampa@gmail.com
Thanks

[stefanv]

Re: Bizhub 501 C-2403 error code

If you replaced the sensor=PHOTO INTERRUPTER AND STILL HAVE THE SAME PROBLEM=C2403
Replace toner supply unit

[digicor]

Re: Bizhub 501 C-2403 error code

Thanks

[SAR]

Re: Bizhub 501 C-2403 error code

FYI, Not all of these machines have that cutout for access to the sensor. It must have been a later series of these where they added it. I have a bunch of these machines, some have it, some don't.

[blackcat4866]

Re: Bizhub 501 C-2403 error code

FYI, Not all of these machines have that cutout for access to the sensor. It must have been a later series of these where they added it. I have a bunch of these machines, some have it, some don't.

None of the machines that I've seen have this access door. It must have been added recently on the 501's. =^..^=

[stevena86]

Re: Bizhub 501 C-2403 error code

Never seen one with that cut-out.

It's so bad with the schools we have that still have these machines (which are all well over 2m copies on each of them), that I carry the sensors and brackets that mount them with me in absurd quantities just so when I get the calls (which is always), I can just rip the machine apart and replace them and move on. Can get it done in about 30 minutes from together-apart-replace-together again. Not really proud of that, but am at the same time.

[SAR]

Re: Bizhub 501 C-2403 error code

Never seen one with that cut-out.

It's so bad with the schools we have that still have these machines (which are all well over 2m copies on each of them), that I carry the sensors and brackets that mount them with me in absurd quantities just so when I get the calls (which is always), I can just rip the machine apart and replace them and move on. Can get it done in about 30 minutes from together-apart-replace-together again. Not really proud of that, but am at the same time.

Here are the part numbers you need to install the cutout, so you have quick access to the sensor to clean it.
50GA10061E- Supply Stay/A (This is the new style cover with the cutout for access to the sensor)
AOR5103400- Cover Plate ( this is the plate that covers the cutout)

[SAR]

Re: Bizhub 501 C-2403 error code

Here are the part numbers you need to install the cutout, so you have quick access to the sensor to clean it.
50GA10061E- Supply Stay/A (This is the new style cover with the cutout for access to the sensor)
AOR5103400- Cover Plate ( this is the plate that covers the cutout)

[digicor]

Re: Bizhub 501 C-2403 error code

I got rid of the bizhub501 and will never service another one i replaced the machine with a ricoh MP400, very happy client and service department