Bizhub 211 twain problem

[daprex]

Hi i have a customer that recently got a new computer with win 8 to wih he has connected the MFP via USB, it does not have a network interface, Ive installed the latest gdi drivers from KM.
The problem is that it only scans in A4 size, regardless what you specify it to grab. if i put an A3 document in the ADF it will scan only the center were an A4 would have been. if I put it on the glass it scans one corner in the size of an A4.
Ive tried different scanning softwares but they all behave the same.

[ivovb]

Re: Bizhub 211 twain problem

And the version of driver is...?
I had have download 6.0.1 for Win7 with some bugsss. After that one KM guru gave me 6.0.1 which is working as a charm... I suppose it is the driver.

BR

[daprex]

Re: Bizhub 211 twain problem

yes it is the 6.0.0.1 driver I just found an older one im going to test

[ivovb]

Re: Bizhub 211 twain problem

If we talking about experiments I would suggest newer version or windows update...

BR

[daprex]

Re: Bizhub 211 twain problem

The driver is not in windows update, i will have to disable the driver signing to test the driver. i downloaded the version 5.08 gdi