Bizhub 420 not printing

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  • copycart
    Technician

    Site Contributor
    50+ Posts
    • May 2009
    • 97

    #1

    [Electrical] Bizhub 420 not printing

    I have a Bizhub 420 that I can ping and pull up the web interface. I set it up and send a print job over to it and the data light flashes, but there is no job showing on the screen. It also never prints. I have tried it on 2 different computers in 2 different locations. Have also changed the IP Address. Spoke to Hytec about it and they thought it could be a bad System board, about 500.00 for repair. I didn't give that much for the machine, Any other ideas will be helpful, it has the print, fax and scan and it is low meter
  • Albonline
    Service Manager

    1,000+ Posts
    • Sep 2008
    • 1127

    #2
    Re: Bizhub 420 not printing

    Does it have the optional print chip installed? if you don't know how to tell you need to get a qualified tech.

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9919

      #3
      Re: Bizhub 420 not printing

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:

      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

      Comment

      • SmellsHot
        Head Tech

        500+ Posts
        • Dec 2009
        • 512

        #4
        Re: Bizhub 420 not printing

        Can you print out a config page? this will tell you if you have the optional IC204 installed.
        Also If you do have the print chip installed, you might want to check to the printer driver to make sure account track or user authentication is turned OFF
        Everyone has the right to be stupid. Some people just abuse this privelage more than others

        Comment

        • ivovb
          Senior Tech

          500+ Posts
          • Apr 2008
          • 695

          #5
          Re: Bizhub 420 not printing

          Light flashing and no print can be caused by a wrong driver or wrong driver version.

          BR
          I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

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