Jam 10-02 and 11-02 on bizhub C452

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  • occus
    Trusted Tech

    250+ Posts
    • Jul 2013
    • 331

    #1

    Jam 10-02 and 11-02 on bizhub C452

    Hi

    Have anyone experience about Jam 10-02 / 11-02 on a bizhub C452?
    It means i have paperjam from bypass and tray 1.
    (Manual:For paper fed from the tray1, due to a delay in paper arrival, loop forming in front of the timing roller is not complete before the rise timing of the registration motor)

    ...tray 2/3/4 works fine.

    I changed the Rollers, the sensors the cable tree, the clutch, paperfeed/transport control board.
    several adjustments with registration loop and tests with the pick-up pressure, nothing works.

    it's really a hard issue to resolve...

    Paper jams with a intervall around 20-40 pages A4

    have anyone ideas?

    thx
  • emujo
    Field Supervisor

    2,500+ Posts
    • Jun 2009
    • 3009

    #2
    Re: Jam 10-02 and 11-02 on bizhub C452

    Try replacing A00J570711 (gear) and 57AA82030 (Clutch) for the affected tray. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

    Comment

    • EarthKmTech
      Step aside, noob

      1,000+ Posts
      • May 2009
      • 2139

      #3
      Re: Jam 10-02 and 11-02 on bizhub C452

      sounds like the black 1 way gear for the vertical transport roller on the tray 1 feed unit has failed.

      I'm not sure if thats the part thats already been suggested - i dont have the part number off the top of my head.

      Comment

      • occus
        Trusted Tech

        250+ Posts
        • Jul 2013
        • 331

        #4
        Re: Jam 10-02 and 11-02 on bizhub C452

        Thank you for reply!

        @emujo
        In my parts catalog i can't find A00J570711 (gear), Which gear do you mean?
        Your parts number is for the older series, c450/550/650, drive roller (black double roller vertical transport)

        the 57AA82030 (Clutch) i have already changed.


        @EarthKmTech
        You can specify the gear on my picture?


        Parts.jpg



        It is really strange, because the vertical transport works well for tray 2/3/4...
        the motor for drive tray1 and tray2 is the same (belt and gears)

        -if i set the value for registration loop to -5(max) it works a bit better, the jam interval is longer.
        -i changed the sensors and the pickup-assy from the working tray2 to tray1, is always the same...

        from the bypass, sometime it looks like the machine reduce the speed and after the jam occurs. I know the machine have a speed control to save the space from sheet 1 to the next sheet, but which parts are involved for this control?

        Paper jams always on registration roller sensor / timing roller sensor
        paper.jpg

        I think both jams 10-02(bypass) and 11-02(tray1) have the same reason/bad part.
        From KM i get not really a good solutions... firmware update/ nvram reset, nothing works. And now i should replace the nvram but i don't think thats the solution.

        Comment

        • EarthKmTech
          Step aside, noob

          1,000+ Posts
          • May 2009
          • 2139

          #5
          Re: Jam 10-02 and 11-02 on bizhub C452

          item 30 is the gear i'm talking about. its a 1 way spring clutch for the vertical transport roller.

          They fail all the time on high volume machines (~1M-1.75M max life expectancy on this part) i carry them in the car. Theres 2 of them and i change them as a pair. Same place in tray 2 feed unit. Be careful when assembling the feed units that the electromagnetic clutch holder goes back in the correct position. Dont remember if its 1 or 2 that is secured by the end plate but something to be aware of.

          Comment

          • occus
            Trusted Tech

            250+ Posts
            • Jul 2013
            • 331

            #6
            Re: Jam 10-02 and 11-02 on bizhub C452

            Thank you for the hint
            I'll try it.

            The machine have 400'000 prints.

            Comment

            • EarthKmTech
              Step aside, noob

              1,000+ Posts
              • May 2009
              • 2139

              #7
              Re: Jam 10-02 and 11-02 on bizhub C452

              I've never had one fail at that low page count.

              I suggest if this doesnt work just try a new tray 1 feed unit complete.

              Comment

              • occus
                Trusted Tech

                250+ Posts
                • Jul 2013
                • 331

                #8
                Re: Jam 10-02 and 11-02 on bizhub C452

                I can't order a complete unit here.. ? only parts... you can?

                But you give me the solution!!
                The bad part is a clutch (Gear with a srping inside) but if you read the manual and the parts then you see only a gear...
                A00J574400 Gear 22T, thats really bad.

                I ordered all clutches to change but this part i had never seen...
                Now the machine runs and runs and runs

                thank you so much for your experience! @EarthKmTech

                best regards, occus

                Comment

                • SAR
                  Trusted Tech

                  100+ Posts
                  • Jul 2009
                  • 201

                  #9
                  Re: Jam 10-02 and 11-02 on bizhub C452

                  Having the same problems here. Please let me know if you find out what fixes this issue!

                  Thanks!

                  Comment

                  • JustManuals
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2006
                    • 9838

                    #10
                    Re: Jam 10-02 and 11-02 on bizhub C452

                    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





                    Paul@justmanuals.com

                    Comment

                    • occus
                      Trusted Tech

                      250+ Posts
                      • Jul 2013
                      • 331

                      #11
                      Re: Jam 10-02 and 11-02 on bizhub C452

                      read the my last post...
                      replace A00J574400 Gear 22T

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