Initially this unit needed a power supply. Another tech installed a used one in it. Customer called me back and said he was having problems with the print. When I looked at the copy there was a line of print going from top to the bottom of the page where every letter was elongated or looked almost like a double print. It was only about 2 letters wide but extended the entire length ( top to bottom ). On the first call to look at it it was only doing this through the ADF. So I looked and it appeared there was a pause in one of the motors, so I took the board and sent it over to Hytech. They repaired it and I reinstalled it and the first few copies I ran looked great.
Customer just called me back, he had started a large run of copies and about 50 copies into it the problem started again. Only this time it is not limited to the ADF. The print problem also appears in the copies from the platen or glass.
Is it possible the power supply unit the other guy installed is bad? I can't figure this one out.
Customer just called me back, he had started a large run of copies and about 50 copies into it the problem started again. Only this time it is not limited to the ADF. The print problem also appears in the copies from the platen or glass.
Is it possible the power supply unit the other guy installed is bad? I can't figure this one out.
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