bypass jamming on new Konica minolta c454e

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  • Vy2
    Technician
    • Mar 2013
    • 27
    #1

    [Jamming] bypass jamming on new Konica minolta c454e

    Hi Everyone!
    So, I have a new Konica machine which started jamming today. It is having problems pulling the paper from the bypass tray. It was printing on the same paper and settings earlier without a single problem. Any ideas?
    Tags: None
    • mikeena
      Branch Technical Manager

      100+ Posts
      • Mar 2007
      • 218
      #2
      Re: bypass jamming on new Konica minolta c454e

      have you tried another paper yet and does it pull at all i have not had a problem with the 4 series yet from the bypass but if its not pulling at all check to make sure rollers are still spinning if not i would guess motor

        Comment

        • minimerlin
          Senior Tech

          Site Contributor
          500+ Posts
          • Nov 2007
          • 851
          #3
          Re: bypass jamming on new Konica minolta c454e

          I would have a look at the sep roller assembly as they are bad at having very tight torque limiters, the grease from china goes hard then the roller will not turn! Soak in WD40 and see what comes out!
          Please do not PM me without asking first.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22930
              #4
              Re: bypass jamming on new Konica minolta c454e

              Check to see if they've got a paper size hard set for the bypass tray, like say ... postcard size. With LTR-R it'll jam every time.

              What jam code? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • saburnsjax
                  Technician
                  • Apr 2011
                  • 31
                  #5
                  Re: bypass jamming on new Konica minolta c454e

                  Originally posted by minimerlin
                  I would have a look at the sep roller assembly as they are bad at having very tight torque limiters, the grease from china goes hard then the roller will not turn! Soak in WD40 and see what comes out!

                  What piece is it to soak in wd40? Wouldn't that ooze and get all over the paper?

                  We have a C654e and it stinks on ice for any size paper through the bypass. It's not jamming up in the machine the way it would if you had the wrong paper size or orientation... it just fails to pull the sheets in and so it detects as a jam. Doesn't matter the paper size or type... 28# text, 80# cover, 100# cover, envelopes, labels, you name it. Horrible.

                  BUT. The good news is that if you can get the stock through the tray, it does a great job printing!

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22930
                      #6
                      Re: bypass jamming on new Konica minolta c454e

                      Originally posted by saburnsjax
                      What piece is it to soak in wd40? Wouldn't that ooze and get all over the paper?

                      We have a C654e and it stinks on ice for any size paper through the bypass. It's not jamming up in the machine the way it would if you had the wrong paper size or orientation... it just fails to pull the sheets in and so it detects as a jam. Doesn't matter the paper size or type... 28# text, 80# cover, 100# cover, envelopes, labels, you name it. Horrible.

                      BUT. The good news is that if you can get the stock through the tray, it does a great job printing!
                      Personally I would not use WD40 on a torque limiter. It will gum it up and melt the plastic parts. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • minimerlin
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Nov 2007
                          • 851
                          #7
                          Re: bypass jamming on new Konica minolta c454e

                          Originally posted by blackcat4866
                          Personally I would not use WD40 on a torque limiter. It will gum it up and melt the plastic parts. =^..^=
                          Maybe the formulae for WD40 is different in the USA but I have used it for years on them and never had a problem.
                          Please do not PM me without asking first.

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 8101
                              #8
                              Re: bypass jamming on new Konica minolta c454e

                              I have used WD40 for years, always carry a can in the tool box would never do without it, very good for cleaning rollers & one way clutches etc
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk
                              ​

                                Comment

                                • Grey
                                  Technician
                                  • May 2013
                                  • 38
                                  #9
                                  Re: bypass jamming on new Konica minolta c454e

                                  Best to have two techs on hand for this job.

                                  Dipping the whole C454e into a vat of WD40 requires strength and focus.

                                  I do agree that this may be the most complete fix for the bypass jamming thus far.

                                  We should bring up this solution to SSD Tech Support.

                                  Grey

                                    Comment

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