Bizhub 326 not funtioning

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • tibbs
    Trusted Tech

    100+ Posts
    • Aug 2008
    • 223
    #1

    Bizhub 326 not funtioning

    Hello everyone here. I am a Canon and Ricoh tech. I have a customer with a Konica Bizhub 326 that has been in storage for 5 years. The machine is new and was still in the box when I followed the installation directions to the tee. Now we have no Konica support out here and no Konica suppliers.
    After I put in the developer and toner I turned on the machine. The machine comes on does not initialize, the LCD screen rolls with no information on it. The fuser is getting hot and that's just about all I can see. Nothing else happens am lost as to what to do next with this machine cause there is nothing on the screen to tell as to what the problem is.

    Any help will be much appreciated.

    Thanks
    Tags: None
    • chivozx
      Technician
      • May 2014
      • 34
      #2
      Re: Bizhub 326 not funtioning

      Deja la puerta derecha abierta y enciende.

      Si arranca y te pide que cierres, hazlo y a ver que pasa.

      ####============================================== ####

      Leave the door open and turn right.

      If starts and prompts you to close, do it and see what happens

        Comment

        • tibbs
          Trusted Tech

          100+ Posts
          • Aug 2008
          • 223
          #3
          Re: Bizhub 326 not funtioning

          Tried this and the same thing. Machine aint doing nothing.

            Comment

            • chivozx
              Technician
              • May 2014
              • 34
              #4

                Comment

                • tibbs
                  Trusted Tech

                  100+ Posts
                  • Aug 2008
                  • 223
                  #5
                  Re: Bizhub 326 not funtioning

                  The problem the screen rolls and there is no image on the screen. So I cannot do a thing. Am not sure why the screen rolls and why there is no information on the screen. The machine does not go through the normal process.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22930
                      #6
                      Re: Bizhub 326 not funtioning

                      Are you sure about that model number? I cannot find any reference to a bizhub 326. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • tibbs
                          Trusted Tech

                          100+ Posts
                          • Aug 2008
                          • 223
                          #7
                          Re: Bizhub 362 not funtioning

                          Sorry its a Bizhub 362.

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 8101
                              #8
                              Re: Bizhub 326 not funtioning

                              5 years is a long time for a copier to be sitting unused!

                              Have you tried just simply leaving it powered on, see if it eventually starts working, there is a battery on in the machine it's possible that is flat & is causing issues.
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk
                              ​

                                Comment

                                • rrrohan
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Sep 2011
                                  • 1977
                                  #9
                                  What do you mean the screen rolls?

                                    Comment

                                    • tibbs
                                      Trusted Tech

                                      100+ Posts
                                      • Aug 2008
                                      • 223
                                      #10
                                      Re: Bizhub 326 not funtioning

                                      The screen like the old televisions horizontally. It lights up but there is no text blank. Plus the machine does not initialize but the fuser is getting hot.

                                        Comment

                                        • copier tech
                                          Field Supervisor

                                          5,000+ Posts
                                          • Jan 2014
                                          • 8101
                                          #11
                                          Re: Bizhub 326 not funtioning

                                          Have you tried to make a copy? Put a doc in the DF if the print button is blue push it, could just be the screen has failed?
                                          Let us eat, drink, and be merry, because tomorrow we may die!

                                          For all your firmware & service manual needs please visit us at:

                                          www.copierfirmware.co.uk - www.printerfirmware.co.uk
                                          ​

                                            Comment

                                            Previous template Next
                                            Working...