[Dead] REPLENISH TONER ERROR for yellow

[Guest]

I have Bizhub C652,the machine keep displaying REPLENISH TONER ERROR for yellow toner cartridge, and the message does not disappear even after replacing with different four New and refilled toner cartridges, what could be the problem and how could it be fixed? someone told i have to update its firmware, can someone send C652 firmware to me? pleaseeee..

Thanks,

20140920_215145_1.jpg

[JSC]

Re: REPLENISH TONER ERROR for yellow

I have Bizhub C652,the machine keep displaying REPLENISH TONER ERROR for yellow toner cartridge, and the message does not disappear even after replacing with different four New and refilled toner cartridges, what could be the problem and how could it be fixed? someone told i have to update its firmware, can someone send C652 firmware to me? pleaseeee..

Thanks,

[ATTACH=CONFIG]26554[/ATTACH]

have you checked the basics. Is the sensor in the toner hopper working? Is the toner hopper motor working? Is the toner add motor working?

who told you firmware would fix it? I have neaver heard of firmware fixing this issue....

[Dana]

Re: REPLENISH TONER ERROR for yellow

have you checked the basics. Is the sensor in the toner hopper working? Is the toner hopper motor working? Is the toner add motor working?

who told you firmware would fix it? I have neaver heard of firmware fixing this issue....

Yes they work. I dont know I just read it from one site. Ok so I dont care about firmware, but what else? how can I fix the issue? can you tell me some steps? Thank you...

[Deepak Grover]

Re: REPLENISH TONER ERROR for yellow

To Fixed this Error plz change both chips (Toner + Drum Unit) ...

[allan]

Re: REPLENISH TONER ERROR for yellow

To Fixed this Error plz change both chips (Toner + Drum Unit) ...

Could also be bent copper pins that contacts onto the chips. It could help to rechip the IU...
Had it where it comes right after a system error clear.

[40yearsplus]

Re: REPLENISH TONER ERROR for yellow

Think you may need to call a KM service company. This sites for Techs or those who donate to the site. Its not an easy troubleshooting process if you are sure you put the proper toner in.

[femaster]

Re: REPLENISH TONER ERROR for yellow

Personally, I'm hoping they no longer have the machine as the original post was from back in 2014. If it hasn't been resolved by now, it's certainly been replaced.