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And Star Trek was just a tv show...yeah right! -
Re: bizhub 454e logic lockups (FA17, 0X8E1B errors recorded)
Hi,
Yes, locking the network speed was one of the first things we did, its done nothing.
Also, not mentioned already, before we realised the entire site had this problem some machines have had new mfp/ram/hdd/prcb etc and completely blown away and re-setup which made zero difference either. Thats a fair few $$$ gone in the trash there, but, it wasn't me involved at that time.
An interesting conundrum ....
Regarding managed switches randomly dropping port links this is an interesting read...
IPv6 Multicast Listener Discovery excessive traffic from certain NICsComment
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Re: bizhub 454e logic lockups (FA17, 0X8E1B errors recorded)
If your local IT is willing, perhaps you could set up a small router with MAC address filtering to block whatever data is confusing the MFP? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: bizhub 454e logic lockups (FA17, 0X8E1B errors recorded)
I suggested this to my IT person. I don't believe that MAC address filtering would have helped in my situation anyway. With the shared driver on the main server and everything passing through the main server, you aren't really filtering out much of anything. So far we are in year two of this finger pointing festival, with no clear end in sight.
Is there any other way to filter out non-print data? Perhaps it might help to turn off SNMP, of some of the other less essential services? Would the MFP always show Offline? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: bizhub 454e logic lockups (FA17, 0X8E1B errors recorded)
I had a set of new installs last year do the same exact thing. It came down to a combination of bad NICs in some newly installed PCs and the Network Configuration. You really have to try hard and work as a team with IT Support to narrow it down. It was finally decided that it was the network causing it by doing the same thing you did by leaving an MFP off the network. I went through the same steps of replacing boards and updating firmware.
Good luck, man.Comment
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Re: bizhub 454e logic lockups (FA17, 0X8E1B errors recorded)
E series Fw released this month: GD1-K9
One fix of interest....
14. When receiving a large amount of IPv6 packet, the operation panel does not respond and printing cannot be performed. [ERMNLC1500796009]
Will give it a try at one installation I have that does it regularly.Comment
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Re: bizhub 454e logic lockups (FA17, 0X8E1B errors recorded)
Since we shut off sleep mode there are only two machines left that do this occasionally. I'll try the firmware next visit. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: bizhub 454e logic lockups (FA17, 0X8E1B errors recorded)
All of mine at this site still do it, but very intermittently.
they can go weeks between and then may do once or twice a day.
The customer is not complaining as its still 1 million % better than it was initially with 15x occurrences a day each machine with end users going postal returning the the mid job (copy or print) rebooted machine assuming it had jammed.Comment
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Re: bizhub 454e logic lockups (FA17, 0X8E1B errors recorded)
3 years later and up to GDL-M1 firmware and this issue is still present on the few remaining e series with no solution to date that works.
8 series are also not immune, though trialling W4 firmware on one that's got the issue bad to see if it makes a difference.Comment
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