[Misc] C203 No color??

[Cookr]

Have a customer who prints lots of color but every once in awhile the machine will only print in black and white, happens on copies, and even the demo page. I have replaced the NVram and that worked for awhile but now it keeps happening like every week. any ideas?

[copier tech]

Re: C203 No color??

Any P codes?

[HoonBoy]

Re: C203 No color??

Have a customer who prints lots of color but every once in awhile the machine will only print in black and white, happens on copies, and even the demo page. I have replaced the NVram and that worked for awhile but now it keeps happening like every week. any ideas?

Replace Transfer Belt Retraction Clutch CL7 A02EM20000 PAGE/ITEM: 44/30

It's for for the pressure of the 1st Transfer rollers of CMY.