Konica Minolta 362 how to do a full reset on the machine in service mode

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  • Alex1
    Trusted Tech
    Site Contributor
    250+ Posts
    • Oct 2012
    • 285
    #1

    Konica Minolta 362 how to do a full reset on the machine in service mode

    Hi,

    I have a Konica Minolta 362 and I need to do a full reset on the machine in service mode.

    the machine receives faxes ok, and sends to local numbers ok, but when I try and send to interstate or to 1300 numbers it's keeps saying wait and eventually redial and report comes back NG. Any help would be appreciated.
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    • blackcat4866
      Master Of The Obvious
      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22599
      #2
      Re: Konica Minolta 362 how to do a full reset on the machine in service mode

      Do you really think that will help? If it were me, I would try different settings for ECM, transmission start speed, and equalization. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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        • Alex1
          Trusted Tech
          Site Contributor
          250+ Posts
          • Oct 2012
          • 285
          #3
          Re: Konica Minolta 362 how to do a full reset on the machine in service mode

          Originally posted by blackcat4866
          Do you really think that will help? If it were me, I would try different settings for ECM, transmission start speed, and equalization. =^..^=

          Thanks for your reply

          where would I check these settings?

          I just wanted to make sure that all settings are back to default

            Comment

            • blackcat4866
              Master Of The Obvious
              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22599
              #4
              Re: Konica Minolta 362 how to do a full reset on the machine in service mode

              This reset you desire is like using a sledge hammer on a loose screw. Better to check these settings individually. You don't have a manual? It took me exactly 10 seconds to find a service manual using Google, here: ftp://195.91.159.71/ineo%20222%20282...Operations.pdf

              Another thing I don't do, is I don't read manuals to persons perfectly capable of reading for themselves. RTFM. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • copytechman
                  Senior Tech
                  Site Contributor
                  500+ Posts
                  • Nov 2008
                  • 910
                  #5
                  Re: Konica Minolta 362 how to do a full reset on the machine in service mode

                  Machines arent usually that choosy, phones lines can be though, Have you hooked up a regular telephone to see if you can dial those long distance numbers manually?

                  Regards!

                  A.

                    Comment

                    • Alex1
                      Trusted Tech
                      Site Contributor
                      250+ Posts
                      • Oct 2012
                      • 285
                      #6
                      Re: Konica Minolta 362 how to do a full reset on the machine in service mode

                      Originally posted by copytechman
                      Machines arent usually that choosy, phones lines can be though, Have you hooked up a regular telephone to see if you can dial those long distance numbers manually?

                      Regards!

                      A.

                      i know that was my thought as well. There was a Toshiba connected previously and that was dailing to interstate and 1300 numbers fine.

                        Comment

                        • copytechman
                          Senior Tech
                          Site Contributor
                          500+ Posts
                          • Nov 2008
                          • 910
                          #7
                          Re: Konica Minolta 362 how to do a full reset on the machine in service mode

                          Originally posted by Alex1
                          i know that was my thought as well. There was a Toshiba connected previously and that was dailing to interstate and 1300 numbers fine.
                          I'd still try the phone thing myself first. And then go from there.

                          Regards.
                          A.

                            Comment

                            • CraigW
                              Trusted Tech
                              Site Contributor
                              250+ Posts
                              • Dec 2010
                              • 417
                              #8
                              Re: Konica Minolta 362 how to do a full reset on the machine in service mode

                              VOIP phone line involved ??

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