Spring broke on a DF-870

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  • Techman1000
    Technician
    • Dec 2010
    • 44
    #1

    Spring broke on a DF-870

    Help anybody


    I cannot find this spring in the parts manual for a DF-770 on a 5500i

    I will post pictures of the spring & where it goesSpring Broke.JPGPart that Spring Goes on.jpg
    Last edited by Techman1000; 08-17-2015, 08:25 PM.
    Tags: None
    • Kidaver
      Ghoulscout

      500+ Posts
      • Apr 2011
      • 912
      #2
      Re: Spring broke on a DF-870

      Do you mean a DF 770? and if so which version...seems there is an A, B, C, D?
      "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

        Comment

        • Techman1000
          Technician
          • Dec 2010
          • 44
          #3
          Re: Spring broke on a DF-870

          sorry you're right typing error DF-770

            Comment

            • Kidaver
              Ghoulscout

              500+ Posts
              • Apr 2011
              • 912
              #4
              Re: Spring broke on a DF-870

              look in part manual for DF 770 B C D...Paper Feed Section 3 #31...I think that is the spring you are looking for...
              "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

                Comment

                • Kidaver
                  Ghoulscout

                  500+ Posts
                  • Apr 2011
                  • 912
                  #5
                  Re: Spring broke on a DF-870

                  Actually looking at it a little more closer check paper feed section 1 #21 that shaft has to 2 notches and if you zoom in it shows a line going from spring to the two notches but they only picture 1 spring.
                  "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 23008
                      #6
                      Re: Spring broke on a DF-870

                      I think you meant DF-790.

                      I looked for this spring at one time. We had one break similarly, and one of our techs installed a significantly tighter spring. The results were J6310, J6510, and C8000 errors. I found a spring as similar as possible to the other on right next to it. It worked perfectly. I turns out that they're both identical.

                      I think the one you want is item #31: 303NB36300

                      item 31.jpg

                      =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • Kidaver
                          Ghoulscout

                          500+ Posts
                          • Apr 2011
                          • 912
                          #7
                          Re: Spring broke on a DF-870

                          Manual I have it is listed and pictured differently but yeah same part number. 303NB36300
                          "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

                            Comment

                            • Techman1000
                              Technician
                              • Dec 2010
                              • 44
                              #8
                              Re: Spring broke on a DF-870

                              Thanks Blackcat & Kidaver

                                Comment

                                • tmaged
                                  Owner/Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Oct 2008
                                  • 1887
                                  #9
                                  Re: Spring broke on a DF-870

                                  The spring has changed !
                                  Attached Files
                                  Hope that helps !
                                  -Tony
                                  www.dtios.com
                                  Become a fan on Facebook

                                    Comment

                                    • blackcat4866
                                      Master Of The Obvious

                                      Site Contributor
                                      10,000+ Posts
                                      • Jul 2007
                                      • 23008
                                      #10
                                      Re: Spring broke on a DF-870

                                      Thanks Tony. =^..^=
                                      If you'd like a serious answer to your request:
                                      1) demonstrate that you've read the manual
                                      2) demonstrate that you made some attempt to fix it.
                                      3) if you're going to ask about jams include the jam code.
                                      4) if you're going to ask about an error code include the error code.
                                      5) You are the person onsite. Only you can make observations.

                                      blackcat: Master Of The Obvious =^..^=

                                        Comment

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