*&%&%& 3050ci with skewed image.. HELP

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  • 20gaugeO/U
    Senior Tech

    500+ Posts
    • Feb 2009
    • 554

    #16
    Re: *&%&%& 3050ci with skewed image.. HELP

    You mention it in your initial post but I'm just checking you did Service Bulletin E164-2N4-0025 (which would have changed if you used an entirely different conveying unit).

    Our machine is in a church that really isn't noticing but an autistic child in the daycare brought it to their attention.

    I attached a pic from our Tech Rep from a feed port itself. We found that if you pulled out Trays 1 or 3 and reached in and put finger pressure on trail edge front or rear of the paper you could mess with the "skew" on legal and ledger which is the most noticeable. I haven't been back to "bend" the metal, we messed around with different springs from our "bag o' springs" cause the little one's that are in there are weak little pieces of crap.

    Hope this helps. Good times making big changes and getting the same results
    Attached Files

    Comment

    • tmaged
      Owner/Service Manager

      Site Contributor
      1,000+ Posts
      • Oct 2008
      • 1869

      #17
      Re: *&%&%& 3050ci with skewed image.. HELP

      Originally posted by Geo
      Hi
      The floor is level and according to the customer output was normal after installation. Also the copier is sitting on the 3k paper deck.We pulled the copier and gave then the same for a loaner and the loaner is working perfectly. I keep thinking that the image was not completely square to the paper from jump street ,but the customer swears that output was perfect until several months ago..VERY FRUSTRATING...

      Thanks
      Any update on this Geo ? I have a couple of 3050ci's I'm having trouble with.
      Thanks,
      Hope that helps !
      -Tony
      www.dtios.com
      Become a fan on Facebook

      Comment

      • tmaged
        Owner/Service Manager

        Site Contributor
        1,000+ Posts
        • Oct 2008
        • 1869

        #18
        Re: *&%&%& 3050ci with skewed image.. HELP

        I went back to check out mine, and the lead edge is varying in 089 prints. Has anyone had to replace the clutch on the silver resist roller, or the rubber roller below it for a lead edge issue. I never have, and have had quite a few machines over 2 mil pages on them. This one has considerably less.
        Thanks !
        Hope that helps !
        -Tony
        www.dtios.com
        Become a fan on Facebook

        Comment

        • Geo
          Senior Tech

          500+ Posts
          • Nov 2010
          • 662

          #19
          Re: *&%&%& 3050ci with skewed image.. HELP

          Originally posted by tmaged
          Any update on this Geo ? I have a couple of 3050ci's I'm having trouble with.
          Thanks,
          My apologies for not posting my fix.

          Looking at the PDF that "20gaugeo/u" posted , the springs that apply pressure to the 4 white pressure rollers in the paper feed units are completely useless , old or new. If you look at the rollers on older assemblies you will actually see a gap between them and the upper rubber roller. I believe that roller is supposed to correct any skew from the cassettes. So , I replaced the springs ( 4 ) with springs and caps from the top of 6501/8000 conveying section. Part numbers are " 302K929780 spring " and " 2FM04150 Cap " . The springs are the same diameter but substantially stronger.

          This solved my skewing problem, don't bother with new units ( they still skew ) unless they are using stronger springs. I haven't ordered any in a while so I don't know if they are.

          Cheers,,,

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22999

            #20
            Re: *&%&%& 3050ci with skewed image.. HELP

            Sounds like the fix for the FalconIII and Voyager. On these models they came with (1) spring each shaft, but there are places for (3) springs. Two of the standard springs in the outer positions is the fix for those models. (3) springs is too much pressure. The door pops open by itself, inconveniently. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22999

              #21
              Re: *&%&%& 3050ci with skewed image.. HELP

              Originally posted by Geo
              My apologies for not posting my fix.

              Looking at the PDF that "20gaugeo/u" posted , the springs that apply pressure to the 4 white pressure rollers in the paper feed units are completely useless , old or new. If you look at the rollers on older assemblies you will actually see a gap between them and the upper rubber roller. I believe that roller is supposed to correct any skew from the cassettes. So , I replaced the springs ( 4 ) with springs and caps from the top of 6501/8000 conveying section. Part numbers are " 302K929780 spring " and " 2FM04150 Cap " . The springs are the same diameter but substantially stronger.

              This solved my skewing problem, don't bother with new units ( they still skew ) unless they are using stronger springs.
              I haven't ordered any in a while so I don't know if they are.

              Cheers,,,
              I used this fix today on an Alphard Gaia (KM-5500i) with 100% success. The center roller has quite beefy springs, but the outer (4) idler rollers are completely limp. The standard springs are 5.5mm diameter coils x 9mm tall uncompressed. I located in my "Miscellany O'Springs" (8) identical 5.5mm dia x 17mm tall. The 3mm paper skew is now 0.00mm paper skew!

              Gaia Paper Skew.JPG

              It worked on a new ECOSYS P3045DN also. I was getting a 1mm paper skew from all paper sources. This machine has only one spring 7mm dia coil x 15.5mm tall uncompressed (10mm tall fully compressed). I subbed in a 7mm diameter x 18.5mm tall spring (10mm fully compressed). My paper skew is reduced to 0.25mm across the leading edge from all sources. The heavier spring (20mm tall uncompressed) launched the idler roller shaft, making it impossible to install the rollers with that spring.

              Kyo P3045DN Paper Skew2.JPGKyo P3045DN Paper Skew3.JPG

              Thanks for the great tips! =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • rey
                Technician
                • Feb 2015
                • 11

                #22
                Re: *&%&%& 3050ci with skewed image.. HELP

                Originally posted by Geo
                Hi Folks...
                Hope I can get some help/ ideas for my problem
                Have a 3050ci that gives skewed output on all cassettes and bypass , most noticeable on 11 by 17. Lead edge is OK ,trailing edge and sides are off. U034 test pattern confirms skewing. The skewing is consistent. Not 100% sure ,but the image on the transfer belt seems skewed.
                I have tried the following without success.
                U051
                Reg Roller
                Holder middle pulley with modification and new springs
                k-Laser unit
                Entire paper conveying unit
                Transfer belt.
                entire laser assy.
                Tried adjusting(left side of copier) laser assy without any change.
                Removed, cleaned and re-seated all dv and drum units.
                Adj color reg manually and auto...AND flashed firmware
                At this point I have run out of things to try and the customer is PISSED....ANY help,ideas or suggestions would be much appreciated
                THANKS.
                try adjusting paper buckle in sim mode. dont remember what sim#

                Comment

                • 20gaugeO/U
                  Senior Tech

                  500+ Posts
                  • Feb 2009
                  • 554

                  #23
                  Re: *&%&%& 3050ci with skewed image.. HELP

                  We use Springs 302F708310 which is what is holding that center roller in place and the Cap Spring 2FM04150.

                  4 Springs and 4 Caps per feed port at 50 cents each, fix the skew for $4 a port that you have to do. The bending in unreliable and frustrating.

                  Good Luck

                  Comment

                  • tmaged
                    Owner/Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Oct 2008
                    • 1869

                    #24
                    Re: *&%&%& 3050ci with skewed image.. HELP

                    Off the top of my head, the 3050ci feed unit doesn't have the grey feed rollers ? They use the sep roller with the built in spring (302F909171) & the frame is all plastic. I have to go back to a 3050ci that is still skewing. Blackcat's holder is the one in the bypass unit. I did repair it the last time I was there, but put the weaker springs in the rear side. I have the updated holders & shafts. Why are there different springs in the front & rear ?
                    Hope that helps !
                    -Tony
                    www.dtios.com
                    Become a fan on Facebook

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22999

                      #25
                      Re: *&%&%& 3050ci with skewed image.. HELP

                      Originally posted by tmaged
                      Off the top of my head, the 3050ci feed unit doesn't have the grey feed rollers ? They use the sep roller with the built in spring (302F909171) & the frame is all plastic. I have to go back to a 3050ci that is still skewing. Blackcat's holder is the one in the bypass unit. I did repair it the last time I was there, but put the weaker springs in the rear side. I have the updated holders & shafts. Why are there different springs in the front & rear ?
                      Not the bypass, the pickup assy. They're called assist pulleys. See attachment from the SM, item #8 in the diagram. Have (8) springs on-hand and you'll be all set.

                      Originally posted by tmaged
                      Why are there different springs in the front & rear ?
                      I don't understand the question.
                      Why did the manufacturer install weaker springs at the ends? I have no idea.
                      Why did I install longer springs? To reduce the paper skew.
                      =^..^=
                      Attached Files
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • tmaged
                        Owner/Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Oct 2008
                        • 1869

                        #26
                        Re: *&%&%& 3050ci with skewed image.. HELP

                        Originally posted by blackcat4866
                        Not the bypass, the pickup assy. They're called assist pulleys. See attachment from the SM, item #8 in the diagram. Have (8) springs on-hand and you'll be all set.
                        =^..^=
                        I guess I didn't look at your picture close enough.
                        I am still almost 100% positive the 3050ci, 3550ci & 3500i don't have the assist rollers in the feed units. They are only in the high speed models. The lower speed models used the plastic framed feed unit that doesn't have the extra rollers.
                        Hope that helps !
                        -Tony
                        www.dtios.com
                        Become a fan on Facebook

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22999

                          #27
                          Re: *&%&%& 3050ci with skewed image.. HELP

                          The photos you see came from a Gaia 5500i. You may be right. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

                          • tmaged
                            Owner/Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Oct 2008
                            • 1869

                            #28
                            Re: *&%&%& 3050ci with skewed image.. HELP

                            I found Bulletins B213 & D237.
                            Hope that helps !
                            -Tony
                            www.dtios.com
                            Become a fan on Facebook

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22999

                              #29
                              Re: *&%&%& 3050ci with skewed image.. HELP

                              AFAIK every machine from Alphard up uses these assist pulleys. I think it's the exact same drawing.

                              KM-406ci and KM-5052 do not use these assist pulleys.
                              =^..^=
                              Attached Files
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

                              • darry1322
                                Senior Tech

                                Site Contributor
                                500+ Posts
                                • Oct 2010
                                • 817

                                #30
                                Re: *&%&%& 3050ci with skewed image.. HELP

                                Originally posted by blackcat4866
                                AFAIK every machine from Alphard up uses these assist pulleys. I think it's the exact same drawing.

                                KM-406ci and KM-5052 do not use these assist pulleys.
                                =^..^=

                                Assist rollers and pulleys in the first PDF are only on the 45 and 55 ppm machines. Numbers 7 and 8 in the drawing have asterisks to note.

                                Comment

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