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I agree with CWP. Those dots are the result of charge roller arcing to the drum. Most of the time they are not visible on the surface of the drum. They cannot be cleaned off. The primary roller will continue to arc, and continue to ruin the drum. Replace the drum unit assembly. It's the only solution. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
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