ECOSYS 3550 MFP

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  • tech07
    Trusted Tech

    250+ Posts
    • Aug 2008
    • 409

    #1

    [Misc] ECOSYS 3550 MFP

    Have a M3550 that will intermittantly LOCK UP and freeze when sending print jobs to it. Powering off and on will correct it only for a short time. Replaced main board, installed new firmware and even a new engine firmware supposidly for the lockup issue..Any input would be great..
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 23008

    #2
    Re: ECOSYS 3550 MFP

    Are there any error codes stored? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • tech07
      Trusted Tech

      250+ Posts
      • Aug 2008
      • 409

      #3
      Re: ECOSYS 3550 MFP

      No, no codes at all. Error log is clean. 1250 copies on almost new machine. I am suspicious of their network since copying seems to pose no problem

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 23008

        #4
        Re: ECOSYS 3550 MFP

        I was anticipating CFxxx codes, that yes often come from network issues. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • tech07
          Trusted Tech

          250+ Posts
          • Aug 2008
          • 409

          #5
          Re: ECOSYS 3550 MFP

          Me too. The firmware for lockuo issue stated these F and CF errors. Going to to back to office and see what happens there..Thanks, BC

          Comment

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