U917 Setting backup data reading/writing

[copiman]

I am going to do my first U917 in the field soon. I did an experiment in the shop to one machine with one entry in the address book and everything went well. It only took seconds to export/import. In the field I know there will be more information than just one address book entry. I thought it best to ask those who are more familiar with this as to how large a thumb-drive I should use? Also to be safe would it be best to select everything to back up even though they may not need it? When you did yours how long did they take?

My plan is to do all machines as I go to them. Leave a file with the customer and keep one for myself. I recently had a hard drive die and had to redo the address book. Don't want to do that again.

[tmaged]

Re: U917 Setting backup data reading/writing

Gather as much info as you can. The files are very small, but can take a long time to recreate when a drive fails. The newer models allow all the network settings etc to be backed up as well.
As for the drive, you shouldn't have trouble with anything under 8gb. Too large & some machines may not recognize them.
The setup tool will convert the data to other models, making machine replacement easier.

[Santander]

Re: U917 Setting backup data reading/writing

I am going to do my first U917 in the field soon. I did an experiment in the shop to one machine with one entry in the address book and everything went well. It only took seconds to export/import. In the field I know there will be more information than just one address book entry. I thought it best to ask those who are more familiar with this as to how large a thumb-drive I should use? Also to be safe would it be best to select everything to back up even though they may not need it? When you did yours how long did they take?

My plan is to do all machines as I go to them. Leave a file with the customer and keep one for myself. I recently had a hard drive die and had to redo the address book. Don't want to do that again.

We never use a thumb drive over 2GB for backups, that is more than you need. Even units that have a lot of entries it only takes a short while to backup, the longest I can remember it taking is 30-40 seconds. All our backups are with everything, you never know! One thing the 917 backup does not store is if you have setup the machine to pull emails from a pop3 account and print them, this info would have to be re-entered. Otherwise it works well and saves a lot of time.

[blackcat4866]

Re: U917 Setting backup data reading/writing

They're very small files, 10KB at largest. You cannot rename the files for your convenience. The names must stay the same.

The most obscene example was 4998 job account ID's on CS-C4035E. It took 25 minutes to load, and often failed. The official limit was 5000 ID's, but in practice it often failed around 4985. The best part was that after 3 days of data entry, and setting this up on a couple of machines, the chief accountant thought it was too cumbersome, and had me turn it off.
=^..^=

[MFPTech]

Re: U917 Setting backup data reading/writing

I am going to do my first U917 in the field soon. I did an experiment in the shop to one machine with one entry in the address book and everything went well. It only took seconds to export/import. In the field I know there will be more information than just one address book entry. I thought it best to ask those who are more familiar with this as to how large a thumb-drive I should use? Also to be safe would it be best to select everything to back up even though they may not need it? When you did yours how long did they take?

My plan is to do all machines as I go to them. Leave a file with the customer and keep one for myself. I recently had a hard drive die and had to redo the address book. Don't want to do that again.

The address book and the backup should be customer's responsibility. However manufacturers have no simple solution and don't follow any standards when it comes to the address books. The utilities are cumbersome and unpredictable. .. Most of the time it comes down to typing everything all over again. Sorry to discourage you but be prepared. NetViewer for Admin might be your best bet.
Good luck!

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[copiman]

Re: U917 Setting backup data reading/writing

As always, thanks everyone for your response. I feel much better about this now. Practiced in the shop on the export and import. Worked great. Now I can do this in the field with more confidence.

[qbert69]

Re: U917 Setting backup data reading/writing

I have had "problems" with the U917 with the newer machines. As I found out, it is only to RE-INSTATE the data for that very same machine with that same serial in the event that a hard drive starts failing and needs to be replaced. I tried copying from an older 01 series to a newer 02 series, but alas, no go! To really copy the parameters and address book from an old machine to a newer machine correctly, I found out from a Kyocera representative that you HAVE TO use KM Net Viewer!...also if you do this, you will need to make sure that the NIC on the copier is set to auto negotiate ethernet speed when using a crossover cable to your laptop!

[wragsdale]

Re: U917 Setting backup data reading/writing

I have had "problems" with the U917 with the newer machines. As I found out, it is only to RE-INSTATE the data for that very same machine with that same serial in the event that a hard drive starts failing and needs to be replaced. I tried copying from an older 01 series to a newer 02 series, but alas, no go! To really copy the parameters and address book from an old machine to a newer machine correctly, I found out from a Kyocera representative that you HAVE TO use KM Net Viewer!...also if you do this, you will need to make sure that the NIC on the copier is set to auto negotiate ethernet speed when using a crossover cable to your laptop!

You can also use the Setup tool, which is pretty intuitive and quick now.

[qbert69]

Re: U917 Setting backup data reading/writing

You can also use the Setup tool, which is pretty intuitive and quick now.

Setup tool?...please do enlighten me on that one!...do both machines have to be "in place" for it to work?....If so, that wouldn't work in my situation since there is physically not any room at the client's place, or they don't have an additional network jack. Therefore the crossover cable to laptop and use of KM Net Viewer!



PS--we are talking about copying system settings and address book....correct?

[darry1322]

Re: U917 Setting backup data reading/writing

setup tool works great for the address book and one touch. I use it when I get a notice from sales that gives me time to go to the customer machine and do 917 then bring that back to the shop and use the setup tool to convert to the new machine and use 917 to load the address book and one touch into the new machine. That makes it easier on installation day when the new machine is delivered with the address book done. Getting the network status prints when I get the 917 info gives me what I need to load network settings ahead of time as well. The new machine usually works fine after the swap giving me time to just go around and update drivers.

If I don't get advance notice, I've used KMNet Viewer to do the move.

[wragsdale]

Re: U917 Setting backup data reading/writing

Setup tool?...please do enlighten me on that one!...do both machines have to be "in place" for it to work?....If so, that wouldn't work in my situation since there is physically not any room at the client's place, or they don't have an additional network jack. Therefore the crossover cable to laptop and use of KM Net Viewer!



PS--we are talking about copying system settings and address book....correct?

Yep! You only need a USB flash drive and the software loaded on a PC or laptop. You can find the Setup tool on KDAConnect under Technical Resources > Print Utilities -> Any current model. It allows you to convert any U917 exported data to another model. The batch process feature allows you to convert a folder of files where you could only convert one at a time with the previous version.

[tmaged]

Re: U917 Setting backup data reading/writing

Address book, account codes, & one touch keys can be converted in the setup tool. Things like progams can't be converted.
Unless you're using a laptop running 98 or XP, you don't need a crossover cable.

[MFPTech]

Re: U917 Setting backup data reading/writing

setup tool works great for the address book and one touch. I use it when I get a notice from sales that gives me time to go to the customer machine and do 917 then bring that back to the shop and use the setup tool to convert to the new machine and use 917 to load the address book and one touch into the new machine. That makes it easier on installation day when the new machine is delivered with the address book done. Getting the network status prints when I get the 917 info gives me what I need to load network settings ahead of time as well. The new machine usually works fine after the swap giving me time to just go around and update drivers.

If I don't get advance notice, I've used KMNet Viewer to do the move.

setup tool sucks big time! KM Net Viewer will do the job.


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[darry1322]

Re: U917 Setting backup data reading/writing

setup tool sucks big time! KM Net Viewer will do the job.


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That's what everybody keeps telling me, yet when I get a couple days notice from sales I can make a 2 minute stop at the customers office and get what I need from the old machine. I easily convert it and move it to the new machine in the shop and within a minute of moving the old machine out the new machine is in place and fully functional.




KM Net Viewer is great and I do use it for on site transfers, but it takes a little while to get it done on site.

[MFPTech]

Re: U917 Setting backup data reading/writing

You can also use the Setup tool, which is pretty intuitive and quick now.

you mean counterintuitive! I know the tool inside out but it does not work

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