5501i series?

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  • copydocinc
    Trusted Tech

    Site Contributor
    250+ Posts
    • Mar 2015
    • 263

    #1

    5501i series?

    My company is not a Kyocera authorized dealer, but have been involved with Kyocera machines as a 3rd party service company for many years now.
    We also have many tech certifications on Kyocera's, but dating back to Falcon I series.
    For quite a few years we have been rebuilding and selling the Falcon I, II, III series (KM2530,3530,4030)(KM3050,4050,5050)(TA420im520i)
    It looks like it may be time to start rebuilding and selling the newer Taskalpha 3501i , 4501i, 5501i
    These models are built and look different than the Falcons.
    My question to you Kyocera experts is are these machines as reliable or better or worse than the models we have been selling?
    Will I be running into a lot of problems?
    What do you think?
  • LNorris
    Senior Tech

    500+ Posts
    • Sep 2008
    • 645

    #2
    Re: 5501i series?

    ours are located in schools, they will run pm to pm. the only issue i have seen is the charge rollers getting paper rings on them and causing black lines, but if i remember correctly, there is a new part number that has a better cleaner. we clean them with water/alcohol and they run fine.

    Comment

    • kevin.coleman1
      Technician
      • Mar 2017
      • 13

      #3
      Re: 5501i series?

      They run pretty well on genuine toner, I look after in excess of 100 of these machines and have vey little problems.


      Sent from my iPhone using Tapatalk

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22981

        #4
        Re: 5501i series?

        They do tend to blow toner. I would include a good internal laser cleaning in my refurb. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • JR2ALTA
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2010
          • 2029

          #5
          Re: 5501i series?

          The Falcons, are in my opinion, the finest copiers ever made but those days are long gone. When we refurbed Falcons it was one PM kit. A single tech could strip it to the frames and do 4 a day.

          You won't see the same return on the dollar. The drums are rock solid, but that's about it. The fuser wear quick and make noises, the clutches fail and yes they run dirty.

          The charge rollers have been updated very recently so hopefully those issues are behind us.

          Comment

          • The_Murph
            Technician

            50+ Posts
            • Mar 2016
            • 96

            #6
            Re: 5501i series?

            Originally posted by JR2ALTA
            The charge rollers have been updated very recently so hopefully those issues are behind us.
            They've updated the Drums and Charge rollers to the same style as the XXX2 models. If you are going to replace MC's I would go ahead and replace the Drum unit, it will provide more stability and reliability in the long run.
            If you phrase your inquiry properly, you will get the answers you seek...

            Good Luck ... You'll need it! HAHAHA!

            ~Big Dan~

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798

              #7
              Re: 5501i series?

              Originally posted by LNorris
              ours are located in schools, they will run pm to pm. the only issue i have seen is the charge rollers getting paper rings on them and causing black lines, but if i remember correctly, there is a new part number that has a better cleaner. we clean them with water/alcohol and they run fine.
              i have had GREAT success using "Nu Finish" car polish on charge rollers.. ( everything from Canon - HP - Oki - Xerox - Samsung - Muritec - LexMark - Ricoh ) clean with water.. dry.. coat roller with the polish and buff off... ones with really bad build up.. repeat. Tends to keep build up off and makes the print bolder.

              I have also used " Rain-X " on copier mirrors that tend to build up ozone quick.... alcohol first then the rainx

              Comment

              • Maher
                Technician
                • Oct 2016
                • 15

                #8
                Re: 5501i series?

                I just Googled Rain-X , it is a Car cover ???
                I am sure this is not what you are using . Can you please give us more details about that .
                Thank you so much in advance

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22981

                  #9
                  Re: 5501i series?

                  I think this is what he means:


                  =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • Maher
                    Technician
                    • Oct 2016
                    • 15

                    #10
                    Re: 5501i series?

                    Tank you blackcat4866

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22798

                      #11
                      Re: 5501i series?

                      Originally posted by Maher
                      I just Googled Rain-X , it is a Car cover ???
                      I am sure this is not what you are using . Can you please give us more details about that .
                      Thank you so much in advance
                      no it is a treatment ( liquid ) for your car windows to keep the rain slipping right off when the car is moving




                      it also keeps copier mirrors from hazing up due to ozone

                      Comment

                      • Ctl-Alt-Del
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Jul 2006
                        • 430

                        #12
                        Re: 5501i series?

                        We have about 300 of that series of machine in the field an they are moneymakers at any volume range.

                        Comment

                        • Scottb
                          Trusted Tech

                          Site Contributor
                          VIP Subscriber
                          250+ Posts
                          • Apr 2013
                          • 303

                          #13
                          Re: 5501i series?

                          We have several in schools of that series and the 00 series as well. They do blow toner and will probably need a good cleaning around every 200-300k. You will need a vac and at least a 1.5- 2 hours unless I am just slow. This is what I do on the in between pm.

                          Turn machine off and unplug.

                          Remove the inner section and vacuum it,

                          Remove the DV unit remove Vacuum it to remove all exterior toner(especially by the mag roller), then remove the cooling duct cover and vac the cover and dv unit under the cover. Also where the rear of the DV inserts into the machine is a Duct that needs to be Vacuumed.

                          Remove the reg roller cleaner (to the right of where the DV unit was) Vacuum this also set all the above to the side.

                          Remove the conveying section and set aside.

                          Remove both lower covers

                          Remove the reg roller assy and Vacuum...I wouldn't use air here as I have seen it blow toner into the drive motor and lock it up. Now vacuum the pan of the machine as this will usually be covered in toner. Reinstall

                          Since the two lower covers are removed I usually pull both feed units and give them a good blow from the canned air and check the tires. reinstall

                          Remove top glass cover(Clean mirrors and bottom of glass if needed), and top right cover and right middle cover, remove the heater pwr board cover and give this and the fan a good cleaning, reinstall

                          Reinstall the lower covers.

                          Remove the transfer roller assy from the conveying unit and either blow or vacuum out the conveying unit...just remember that there are feed rollers that will be covered in toner so they will have to be cleaned if you go this route. Reinstall conveying section

                          Lift DP and remove the two filters behind and vacuum them and the duct/. Reinstall

                          Remove both rear covers using compressed air Main pwb and fan, remove toner fan lid and vacuum, remove toner box and filters and vacuum this as well the ducts. reinstall

                          Remove the filters on the left side of the machine and vacuum or blow them out and vacuum the ducts. reinstall

                          Reinstall reg roller cleaner, DV unit, and Inner section.

                          there you should be good for another 200-300k and I hope that this helps

                          Comment

                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22798

                            #14
                            Re: 5501i series?

                            Originally posted by Scottb
                            We have several in schools of that series and the 00 series as well. They do blow toner and will probably need a good cleaning around every 200-300k. You will need a vac and at least a 1.5- 2 hours unless I am just slow. This is what I do on the in between pm.

                            Turn machine off and unplug.

                            Remove the inner section and vacuum it,

                            Remove the DV unit remove Vacuum it to remove all exterior toner(especially by the mag roller), then remove the cooling duct cover and vac the cover and dv unit under the cover. Also where the rear of the DV inserts into the machine is a Duct that needs to be Vacuumed.

                            Remove the reg roller cleaner (to the right of where the DV unit was) Vacuum this also set all the above to the side.

                            Remove the conveying section and set aside.

                            Remove both lower covers

                            Remove the reg roller assy and Vacuum...I wouldn't use air here as I have seen it blow toner into the drive motor and lock it up. Now vacuum the pan of the machine as this will usually be covered in toner. Reinstall

                            Since the two lower covers are removed I usually pull both feed units and give them a good blow from the canned air and check the tires. reinstall

                            Remove top glass cover(Clean mirrors and bottom of glass if needed), and top right cover and right middle cover, remove the heater pwr board cover and give this and the fan a good cleaning, reinstall

                            Reinstall the lower covers.

                            Remove the transfer roller assy from the conveying unit and either blow or vacuum out the conveying unit...just remember that there are feed rollers that will be covered in toner so they will have to be cleaned if you go this route. Reinstall conveying section

                            Lift DP and remove the two filters behind and vacuum them and the duct/. Reinstall

                            Remove both rear covers using compressed air Main pwb and fan, remove toner fan lid and vacuum, remove toner box and filters and vacuum this as well the ducts. reinstall

                            Remove the filters on the left side of the machine and vacuum or blow them out and vacuum the ducts. reinstall

                            Reinstall reg roller cleaner, DV unit, and Inner section.

                            there you should be good for another 200-300k and I hope that this helps
                            agree NEVER hurts to a through job!

                            Comment

                            • tmaged
                              Owner/Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Oct 2008
                              • 1863

                              #15
                              Re: 5501i series?

                              The 01 series run much cleaner than their predecessor. They eliminated many of the unnecessary fans. As Blackcat said, I would clean the laser unit when refurbing. Also vacuum out the black toner box on the back.
                              They do run very well though.
                              Hope that helps !
                              -Tony
                              www.dtios.com
                              Become a fan on Facebook

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