Kyocera taskalfa will not scan to folder on Windows 10

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • MFundercover
    Junior Member
    • Aug 2017
    • 7

    #16
    Re: Kyocera taskalfa will not scan to folder on Windows 10

    Not sure this will help, but I usually just create a separate user named "Scans" and share to all users, less things can go wrong. Haven't had any trouble with Windows 10.

    Comment

    • pascalb.
      Technician
      • Aug 2016
      • 47

      #17
      Re: Kyocera taskalfa will not scan to folder on Windows 10

      Hello,
      I recently discovered a small utility for SMB scanning.
      I find it very practical and very effective.
      to test.

      ECOSYS M4125idn Software / CDs Download Center | ServiceWorld | KYOCERA Document Solutions

      A+
      Do not lament,
      do not mock,
      do not hate,
      but understand.

      Comment

      • copiertec
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jan 2016
        • 2184

        #18
        Re: Kyocera taskalfa will not scan to folder on Windows 10

        Originally posted by autopilot
        Another thing to check is that windows has the network set to Private (Home or Work) and not Public. Seems obvious but if all other settings are correct and it's still not working it's worth checking. Can be quite common when small business get a new router and just connect their devices to the WiFi.

        You used to be able to just click on the network icon and change it but now you need to go into settings, network, click on the network connection and turn on "make this pc discoverable"
        I just had a similar issue after a Windows update, about a week ago, and this solution resolved my issue as well... gotta love Microsoft.

        Comment

        • copiertec
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jan 2016
          • 2184

          #19
          Re: Kyocera taskalfa will not scan to folder on Windows 10

          Originally posted by pascalb.
          Hello,
          I recently discovered a small utility for SMB scanning.
          I find it very practical and very effective.
          to test.

          ECOSYS M4125idn Software / CDs Download Center | ServiceWorld | KYOCERA Document Solutions

          A+
          I like this utility because it speeds up the process, however, I have found in order to make it work you need to share the folder properly because it doesn't and you need to make sure on the PC has the proper permissions set... but, nonetheless, a time saver on new installs.

          Comment

          • copiertec
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jan 2016
            • 2184

            #20
            Re: Kyocera taskalfa will not scan to folder on Windows 10

            Originally posted by BabblingXombie
            Hi Guys. I need help. I have been setting up these kyocera copiers for years.
            Ok so today i was setting up one of those newer taskalfas just like i always do.
            I know all the host names, usernames and passwords are correct and when i click test connection its says connection error every single time.

            I disabled firewall and antivirus and still nothing.
            The PC I'm trying to scan to has windows 10


            Any help would be appreciated.
            I'm wondering if you resolved this issue?

            Comment

            • FriendlyTech
              Technician
              • Jan 2018
              • 30

              #21
              Re: Kyocera taskalfa will not scan to folder on Windows 10

              On Windows 10 when I get sick of trying to make SMB work I usually have them download Kyocera Print Center from the Microsoft store, free app, does pull scanning rather than push scanning. Have yet to have it fail.

              Comment

              • Horologydoc
                Technician

                Site Contributor
                50+ Posts
                • Jun 2011
                • 61

                #22
                Re: Kyocera taskalfa will not scan to folder on Windows 10

                Learned this one the hard way on a M3540. Go to the Control Panel > Programs and Features > Turn Windows Features On or Off on the left hand side. I'm attaching a screen shot of this menu. Scroll down to SMB 1 protocol and hit the new drop down available and notice there are now 3 new protocols that are disabled by default in the update. Check mark and enable those and you will be good to go. The reason
                this is happening from my best understanding is that even though you are using SMBV2 or SMBV3 they have to authenticate using SMBV1. Win 10 SMB1.jpg

                Comment

                • bsm2
                  IT Manager

                  25,000+ Posts
                  • Feb 2008
                  • 29348

                  #23
                  Re: Kyocera taskalfa will not scan to folder on Windows 10

                  Originally posted by Horologydoc
                  Learned this one the hard way on a M3540. Go to the Control Panel > Programs and Features > Turn Windows Features On or Off on the left hand side. I'm attaching a screen shot of this menu. Scroll down to SMB 1 protocol and hit the new drop down available and notice there are now 3 new protocols that are disabled by default in the update. Check mark and enable those and you will be good to go. The reason
                  this is happening from my best understanding is that even though you are using SMBV2 or SMBV3 they have to authenticate using SMBV1. [ATTACH=CONFIG]39837[/ATTACH]

                  Only one HUGE Problem turning smb 1 back on will expose the client to hackers and ransomware . That's why MS is disabling it.

                  Comment

                  • jqueen
                    Technician

                    50+ Posts
                    • Jul 2015
                    • 55

                    #24
                    Re: Kyocera taskalfa will not scan to folder on Windows 10

                    Originally posted by bsm2
                    Only one HUGE Problem turning smb 1 back on will expose the client to hackers and ransomware . That's why MS is disabling it.

                    Unfortunately, it is one of those Windows 10 Update Glitches that recently came out. I had an EU have this happen with a KM C35...One day it was working, after updating Windows 10, it stopped. Windows 10 has been very weird lately with the updates....hopefully, they'll get it corrected so that we can turn off SMB V.1 sooner than later....

                    Comment

                    • lmartinez323
                      Junior Member
                      • Feb 2019
                      • 5

                      #25
                      Re: Kyocera taskalfa will not scan to folder on Windows 10

                      enable smb1 on programs an feutures smb1 client and server restart eefects for windows 10 & 8...i found this resourcefull u might have to enable smb threw regedit..google smb1 scan enable windows 10 100% sure will fix ur scan problem after updating windows version

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22801

                        #26
                        Re: Kyocera taskalfa will not scan to folder on Windows 10

                        Originally posted by bsm2
                        Only one HUGE Problem turning smb 1 back on will expose the client to hackers and ransomware . That's why MS is disabling it.
                        Thank You bsm2,

                        I have been seeing from a lot of noobs here lately saying to turn SMB1 back on...

                        1) I hope their bosses have deep pockets and good lawyers
                        2) I hope the techs that suggest such a move have a backup employment plan.

                        For you 'techs' suggesting turning SMB1 -=ON=-.. you haven't been keeping up with the times....
                        There was a D.C. dealer (ricoh i believe) that had a tech that turned on SMB1 scanning at a law firm... the firms server got trashed with malware AND ransom ware... the dealer was sued for 2.5Mil... lost...had to close down...and the tech got blacklisted in the area.

                        SAD.. because someone failed to follow S.O.P.!

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 8101

                          #27
                          Re: Kyocera taskalfa will not scan to folder on Windows 10

                          Originally posted by Phil B.
                          Thank You bsm2,

                          I have been seeing from a lot of noobs here lately saying to turn SMB1 back on...

                          1) I hope their bosses have deep pockets and good lawyers
                          2) I hope the techs that suggest such a move have a backup employment plan.

                          For you 'techs' suggesting turning SMB1 -=ON=-.. you haven't been keeping up with the times....
                          There was a D.C. dealer (ricoh i believe) that had a tech that turned on SMB1 scanning at a law firm... the firms server got trashed with malware AND ransom ware... the dealer was sued for 2.5Mil... lost...had to close down...and the tech got blacklisted in the area.

                          SAD.. because someone failed to follow S.O.P.!
                          The moral to this story is keep the firmware updated this "keeps up" with the Microsoft security updates especially in the case of SMB v1 issues.
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • Up to date Tech
                            Technician
                            • Jan 2018
                            • 31

                            #28
                            Re: Kyocera taskalfa will not scan to folder on Windows 10

                            share the folder with a pacific user not everone

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22801

                              #29
                              Re: Kyocera taskalfa will not scan to folder on Windows 10

                              Originally posted by Up to date Tech
                              share the folder with a pacific user not everone
                              But what if the customer is located in the Atlantic side?

                              Sent from my SM-G960U using Tapatalk

                              Comment

                              Working...