F248

[tmaged]

I've recently noticed quite a few F248's coming through on KFS from our customers that are heavy Mac users.
I know what normally causes it, but was curious if anyone had any insight to a possible update that may have started causing this ?
I'm sure none of my customers have the phase 4 driver installed, since it's fairly recent.

[blackcat4866]

Re: F248

I still come across customers running version 4.00 and older firmware. Version 4.02 resolves these codes on many Alphard I's. It's currently at 6.01.

As for Mac users as a group, I find they have a much larger number of F248 codes. Are the using the Kyocera PPD rather than a generic PS driver? =^..^=

[tmaged]

Re: F248

One law office has in 3 different offices, 3051ci, 4551ci & 6551ci. I also have an M6526cidn at at church that has Mac users. All of these machines have the latest firmware and I konw the church is using the Kyocera PPD. The law offices I'm not 100% sure. I've just noticed in the last two weeks, I get F248's multiple times a day from these offices. That tells me something in the OS changed, since I doubt the driver or machine firmware has changed.

[pascalb.]

Re: F248

Hello,
we've seen the same thing since the last MAC update.
In the meantime we pass the pilot in PCL.
System preference
Select PDL
Description language
PCL

A +

[toddanderson]

Re: F248

Did setting the driver to PCL mode work ?
just looking for feedback on pcl,
I was hesitant to change with a particular customer as pcl may effect some other printer this customer does

Hello,
we've seen the same thing since the last MAC update.
In the meantime we pass the pilot in PCL.
System preference
Select PDL
Description language
PCL

A +

[pascalb.]

Re: F248

Hello,
Yes it works.
But there are not all options.
no user codes.

[tmaged]

Re: F248

New machine firmware will be released to fix the F248 from Mac's.

[chester]

Re: F248

Hello Tmaged

Can you advise me on the new machine firmware you mentioned on your last posting, I am a onsite engineer and I have had this F248 error various times on 6052/4052/3551 Kyocera devices.

Many thanks Chester

[tmaged]

Re: F248

Kyocera has it posted now on their technical site.

[justanotherhack]

Re: F248

Several printer manufacturers have this issue with latest Mac (High Sierra) including HP, Canon, and anyone else who doesn't provide "True Postscript" as an option. I'm suprised lawsuits haven't flown for sabotaging our equipment. The time and expense involved in dealing with these problems every time Mac releases a new OS is ridiculous. New firmware would have to be written for every model made in the last 10 years for this one, and I don't see that happening. We've also told Kyocera that they HAVE to make "True Postscript" available as an (added expense) option for these rich Mac users, but they won't. *sigh* I see the "experimental" firmware for some models is now available. Thanks.

[autopilot]

Re: F248

Had this recently on Taskalfa 3051ci. Customer with about 10 Macs and 1 Windows PC. Machine has been working fine for past 2 years or so. Most of the issues seemed to come from Office for Mac applications but also a few pdfs causing the same error. The error would show as soon as print job was accepted whereas in the past when I have seen this the copier would attempt to process the job for a while before displaying the error.

I changed the PDL in the Mac driver to PCL and problem seems to be resolved. I have the printers pdl set to KPDL auto because of the windows PC so you might have to do this as well if it was changed to KPDL originally.

Sent from my SM-A520F using Tapatalk

[TechTylord]

Re: F248

Kyocera has recently put out a firmware update as a solution to people getting error F248 after updating thier macs to High Sierra, Updating to this firmware has solved the problem for us with multiple customers,

[pascalb.]

Re: F248

Hello,
a new firmware, for which machine?
At Triumph Adler we have a patch for this problem of F248.
But only on 2552ci and 3252ci in version 03.03.0010.
There is another firmware at home?
Thank you for your reply.

[tmaged]

Re: F248

"F248" starts appearing when Mac OS 10.12 (Sierra) was upgraded to Mac OS 10.13 (High Sierra). Updating firmware resolves this issue.M2040dn M2135dn Combined Firmware Pack v1.02M2540dn M2540dw M2635dn M2635dw Firmware Pack v1.02M2640idw Firmware Pack v1.02P2040dn P2040dw Firmware Pack v1.02P2235dn P2235dw Firmware Pack v1.023501i 4501i 5501i Combined Firmware Pack v6.02A3501i 4501i 5501i Combined Firmware Turbo Pack v6.02A6501i 8001i Combined Firmware Pack v6.02A6501i 8001i Combined Firmware Turbo Pack v6.02A6551ci 7551ci Combined Firmware Pack v6.02A6551ci 7551ci Combined Firmware Turbo Pack v6.02AECOSYS M3040idn Combined Pack Firmware v.01/18ECOSYS M3040idn Combined Turbo Pack Firmware v.01/18ECOSYS M3540idn M3550idn M3560idn Combined Pack Firmware v.01/18ECOSYS M3540idn M3550idn M3560idn Combined Turbo Pack Firmware v.01/18 along with all of the newest models

[pascalb.]

Re: F248

Thank you for the info.