TaskAlfa 3551ci not recognizing finisher

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8101
    #1

    [Electrical] TaskAlfa 3551ci not recognizing finisher

    Hoping someone can help, I committed a school boy error today, I disconnected/reconnected the finisher while the machine was still powered on (I know i'm stupid)

    It initially threw an 8800 error, I cleared that with U906 but now the machine won't see the finisher at all.

    Tried updating fw no luck there.

    I'm worried I have a blown a board, has anyone heard of this before!?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk
    ​
    Tags: error, finisher, u906, updating
    • craigster
      Trusted Tech

      100+ Posts
      • Apr 2016
      • 201
      #2
      Re: TaskAlfa 3551ci not recognizing finisher

      sounds like the board got blown on the finisher, make sure to check the connector harness that is on machine left side and connector that is on the finisher. I had one that it came out of slot on the finisher.
      Good Luck

        Comment

        • bsm2
          IT Manager

          25,000+ Posts
          • Feb 2008
          • 29373
          #3
          Re: TaskAlfa 3551ci not recognizing finisher

          Unplug machine from wall for 30 seconds. Kyocera usually don't take out boards

          check the pins on the finisher we had some backed out

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22929
              #4
              Re: TaskAlfa 3551ci not recognizing finisher

              Sadly it's usually the engine board that dies in this situation. I tell other techs that the real damage happens when you go "Ooops!" and immediately plug the finisher back in. So if it happens, and it will ... don't plug it back in. Power down properly, reconnect cable ... and pray. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • habik
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 2013
                  #5
                  Re: TaskAlfa 3551ci not recognizing finisher

                  Maybe worth checking ICPs on DFMPWB and EPWB and the lines from PSPWB.
                  .OK Google! ... will I need Berrocca this morning?
                  Firmwares HERE

                    Comment

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